The Washington Trust Company
Stonington, CT
The Loan Servicing Flex Specialist supports the Loan Servicing and Loan Setup teams. The role requires an experienced, detailed oriented professional with strong analytical skills and the ability to manage a broad range of loan setup, servicing, and maintenance activities for mortgage, commercial, and consumer loan files.
This position supports a hybrid on-site/remote schedule.
PRIMARY RESPONSIBILITIES
Process loan payments and other financial transitions accurately, efficiently, and in accordance with established procedures.
Calculate, verify, and process payoff quote requests received from internal and external sources.
Maintain a comprehensive working knowledge of servicing requirements across all loan products.
Process participation loan payments and disbursements, including interest calculations, and research and resolve discrepancies with partner institutions.
Respond to internal and external customer inquiries through the phone...