capitalone

Full Time Branch Ambassador - Eastern Suffolk Area The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team...

Principal Production Support Specialist - Domestic & International Production Support We are currently looking to hire a Principal Production Support Specialist for our Domestic & International Production Support team. This role involves troubleshooting customer issues related to applications, reporting, and connectivity. The Principal Specialist will also work closely with internal relationship managers to analyze transaction declines and determine solutions. Responsibilities include but are not limited to: Data mining and transaction research Resolving referred transaction issues in collaboration with sales executives and relationship managers Identifying and coordinating operational gaps within Infrastructure platforms, operations processes, and customer interactions Acting as a Subject Matter Expert (SME) for client-facing teams  Conducting analytics to find business impact and solutions for strategic customer-impacting incidents and...

Café Ambassador- Downtown Austin The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:  At Capital One, you join a complete benefits...

Full Time Branch Ambassador - Eastern Maryland (Northwest Cluster) The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our...

Full Time Branch Ambassador - Eastern Maryland (District Center Cluster) The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed....

Market Manager - New York City At Capital One, we’re building a leading information-based technology company. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                                Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.   The MX Experience: Welcome to a new idea in banking.  Here at Capital One, we're redefining how people bank.  You see, we believe banking should fit our customers' everyday lives - not the other way around.  We're redefining the typical work...

Café Ambassador - Miami Beach The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:  At Capital One, you join a complete benefits...

Manager, Commercial Client Operations HR Business Partner- Commercial Bank Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to...

Dealer Success Manager Coach (People Leader) Dealer Success Manager Coach- (People Leader) As a Dealer Success Manager People Leader with Capital One Auto, you’ll have an amazing opportunity to train, coach, motivate, share winning best practices and improve processes within our Sales Organization while working directly with our Outside Sales partners around the country. In this role, you will also serve as a People Leader, directly managing Dealer Success Managers to ensure their success in the role and holding the ultimate responsibility for your team's overall performance. This position reports directly to the Regional President and requires close collaboration with the Regional Sales Manager, Regional Relationship Manager, and the broader POD teams. This cohesive partnership is essential to delivering exceptional service to our Dealer customers. We are excited to be growing our team to build the next generation on sound practices and values so that our philosophy can...

Senior Principal Relationship Manager (Remote-Eligible) Our US & Canadian Markets team is seeking a Senior Principal Relationship Manager to manage our relationships with major Marketplace platforms. This role will focus on building relationships with key marketplace participants and serving as the primary strategic liaison with decision-makers across company divisions. Key Responsibilities Include: Negotiating contracts, pricing agreements, and incentives, while ensuring compliance Identifying new business opportunities by performing market analysis, maintaining an opportunity pipeline, and advising participants on new initiatives Providing market insights to internal teams (Product, Marketing, Operations) Creating strategic account plans with key participants to proactively identify and grow business value Client Engagement: Ability to travel 25-30% to meet with clients The Ideal Candidate will possess: Strong negotiation and...

Manager, Project Manager | Market Community Engagement Lead - New York City Capital One is currently seeking a Market Community Engagement Lead who will be responsible for establishing and building local relationships and building brand awareness in our NYC region. As a company we will be focused on expanding our banking presence. We are looking for a talented individual that has the ability to work in a fast paced, always changing environment, and deliver results that will impact the future of our Bank. As a part of this organization you will be on the forefront of engaging with our customers and influencers in your specific market and shaping the strategy of our local partnerships.   Capital One’s objective is to drive Brand awareness and improve financial health within communities nationwide. We are seeking an inspiring project manager who combines strategic vision with field execution.   The Market Community Engagement Lead will be accountable for establishing...

Café Ambassador- Lenox Square The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:  At Capital One, you join a complete benefits program....

Senior Platform Engineer Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. General Responsibilities: Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of development tools and technologies Lead the craftsmanship,...

Full Time Branch Ambassador - Montgomery County (East Cluster) The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our...

Full Time Branch Ambassador - Montgomery County (Mid-County Cluster) The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our...

Senior Associate The Credit and Data Community and Events team brings Capital One’s culture to life through immersive, high-impact events that strengthen our Credit, Modeling, and Data communities. From large-scale conferences like Credit Summit , MAC (Modeling & Analytics Conference) , and Data Week to targeted programs like Credit Matters , our work connects associates across the enterprise and reinforces our shared purpose and talent growth. We’re looking for a high-energy, detail-oriented senior associate to support the planning and execution of these flagship programs. In this role, you’ll collaborate with lead project managers and cross-functional partners to ensure flawless delivery, manage key workstreams end-to-end, and take ownership of several of your own events throughout the year. You’ll gain exposure to senior leaders, build relationships across multiple lines of business, and develop deep expertise in event management, communication, and program...

Lead Platform Engineer (Manager IC) (TSYS, Python, JavaScript) Card Tech Core organization is at a pivotal phase where we are building new capabilities to enable, innovate, secure and scale our core platform while continuing to make investments in our existing business critical services. We are actively seeking a senior level Analyst who will be responsible for upfront discovery, analysis, and solutioning of new initiatives and operations management.  As a leader in this tech organization, this individual will be responsible for partnering with Product team/Product Owners and Engineering leaders along with Architects to analyze and help derive solutions.    You will have the opportunity to tackle complex problems while using your expertise to deliver and support our services.  Candidates must be able to effectively communicate and influence partners vertically and horizontally throughout the organization.  Strong analytical skills, attention to detail, and...

Full-Time, Branch Ambassador - Paramus The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team exists to...

Recruiting Manager - Tech Recruiting The IC Manager, Tech Recruiting Director+ is a high-impact, individual contributor who serves as a strategic talent partner and trusted advisor to senior business leadership. This role is essential for accelerating Capital One’s position in a competitive talent market by delivering best-in-class talent acquisition solutions and driving enterprise-wide recruiting excellence. Blending deep technical recruiting mastery with strategic influence, mentorship, and process optimization, this role operates without direct people management but provides critical lift and leverage for the entire recruiting function. The successful candidate will be a high-judgment, top-tier performer comfortable influencing without authority and acting as a primary point of contact for complex, strategic hiring needs. Key Responsibilities  Strategic Talent Partnership & Business Advisory (POC) Serve as a trusted advisor to senior-level...

Full Time Branch Ambassador - DC Cluster The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team exists to...

Café Ambassador - Houston Galleria The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:  At Capital One, you join a complete benefits...

Full Time Branch Ambassador - Eastern Maryland (South Cluster) The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our...

Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience.  General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation  Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Principal Process Manager - ATM & Cash Operations (Work from Home) As a Process Manager (Principal Associate) at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each time. The Process Manager Associate will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while strengthening your process management best practices.    We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and can adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of Process Management.    General Responsibilities:  Develop a subject matter expertise of processes connected to internal and external systems...