Are you friendly, helpful, positive-minded and enjoy learning? Are you interested in joining a team of professionals that delivers world class customer service? Our  Contact Center Senior Specialist  role may be the right career choice for you.  At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great lengths to foster an engaged workforce in our Contact Center teams. Bring your skills and expertise to our team. Our Contact Center colleagues have the support and training needed to grow their careers and make a lasting impact.  What you can expect in this role: Field a variety of incoming customer calls with a passion to deliver high quality solutions for our customers Opportunities to help customers bank better by recommending products and services that meet their banking needs Gain deeper knowledge and understanding of banking industry to handle customer inquiries with increasing complexity Satisfaction and pride in producing high...