Assistant Banquet Manager

Independently perform a wide range of duties related to catering and event sales including booking, selling, planning and coordinating events while assuring the highest level of customer service.

Job-Specific Responsibilities:

• Oversee all aspects in the execution of events at Faculty Club and Loeb House or any other designated venue as well as the dining rooms of the Club.
• Provide supervision and oversight to full-time, part-time and temporary service staff during events. Assigns tasks and ensures the successful completion of assignments.
• Participate in pre-event planning meetings supporting the sales team, event hosts, and other support teams.
• Oversee and assist event hosts and Banquet Managers setting up of event equipment, including room set up, table setup, chairs and food & beverage.
• Design, create and distribute scaled drawings for each event as needed, using the Room Viewer software.
• Assists clients in solidifying event details (venue selection, F&B, parking, transportation, room setup, flowers & decor, audio visual equipment, and logistics).
• In collaboration with the Events team, manages the events booking process and implements events ranging in size and complexity from single-day events, to multi-day conferences, to large-scale University social events; weddings and memorials.
• Report irregularities, discrepancies, damages or loss of property or any other safety concerns to the Associate Director of Banquets and the General Manager.
• Maintain constant communication with sales team, Banquet Managers, Chef, Service staff, and the Front Desk staff.
• Conduct daily walk through and inspect venues for compliance regarding cleanliness, fire safety and set up.
• Assist in maintaining security and services of guests and employees during events.
• Other duties as assigned. 

Working Conditions:

• Ability to work evenings, weekends and holidays as needed
• Subject to wet floors, temperature extremes, and excessive noise
• Standing and walking for significant amounts of time is necessary

Physical Requirements:

• Position frequently involves long hours and widely diverse duties
• Must be able to lift (approximately 20 to 30 pounds), bend, stoop and perform other physical exertion
• Ability to stand for extended periods of time

Qualifications

Basic Qualifications:

• Minimum of 2 years’ relevant work experience

Additional Qualifications and Skills:

• Bachelor’s degree in Events Management or Hospitality
• Ability to plan, coordinate and manage event operational activities with directors, managers and operation staff.
• Demonstrated experience ensuring successful event execution and management.
• Excellent organizational and interpersonal skills with the ability to exercise a high degree of diplomacy, discretion, collaboration and problem solving required.
• Ability to communicate effectively (written, verbal, etc.) with internal and external University stakeholders.
• Ability to establish and maintain effective working relationships with supervisors, subordinates and the public.
• Ability to multi-task and prioritize in a fluctuating and fast-paced environment.
• Must be able to work a flexible schedule which may change daily pending event schedules and may include nights and weekends.

Additional Information

Standard Hours/Schedule: 40 hours per week

Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position

Pre-Employment Screening: Identity, Criminal, Drug Test, CORI, References

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Work Format Details

This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 056. Please visit  Harvard's Salary Ranges  to view the corresponding salary range and related information. 

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page. 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.