Payments Project Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

To further strengthen our role as key market player in Europe, we are looking for a Project Manager. The role holder will be a highly motivated individual with excellent written and verbal communication skills. They must have exceptional visual presentation and workflow documentation skills. They should have a proven track record of managing complex, high-profile projects with remote matrix teams.

Elavon is investing in its Digital Boarding and Payment Facilitator capabilities and is expanding the team that delivers this solution to include a Project Manager. The Project manager will facilitate Project implementation managing and understanding the process and procedures of implementing a project from initiation, discovery, final implementation and BAU rollout. The Project manager will work with key stakeholders and customers to implement enhancements, onboard partners, agree processes and work with internal teams to align with existing processes.

Key Responsibilities

• Lead and drive the successful execution of assigned projects, ensuring timely delivery and alignment with strategic objectives.
• Proactively identify risks, challenges, and potential escalations, and manage mitigation strategies to maintain project timelines.
• Navigate complex organisational structures to analyse, document, and optimise business processes.
• Collaborate with internal teams, external vendors, partners, and customers to define project scope and ensure technical feasibility.
• Coordinate project activities by scheduling and facilitating meetings (e.g. kick-offs, status reviews, steering committees), tracking actions, and providing regular status updates to stakeholders.
• Develop and maintain comprehensive project documentation including schedules, change requests, status reports, and lessons learned, ensuring adherence to internal standards and approval processes.
• Manage the full project lifecycle from initiation through to implementation and BAU handover.
• Foster strong, lasting relationships across the matrixed organisation to support effective project delivery.

Required Qualifications & Experience

• Proven experience in project management, particularly in customer implementations and partner integrations.
• Recognised project management certification (e.g. PMP, Prince2 preferred).
• In-depth knowledge of the European payments industry.
• Familiarity with Agile methodologies and tools such as Jira.
• Strong interpersonal and stakeholder management skills.
• Excellent communication, influencing, decision-making, and problem-solving abilities.
• Proficiency in Microsoft Project and Office suite.
• Experience with Salesforce and Jira is advantageous.
• Skilled in facilitation and team collaboration, with a focus on building a “one team” culture.
• Willingness to travel up to 25%, depending on base location.

This role requires working from a U.S. Bank location three (3) or more days per week. 

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).

• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.