Job Classification:

Technology - Information Security

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability, and efficiency? The Global Technology Operations team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.

Your Team & Role

You will join a newly established Cyber Enabled Fraud Threat Management capability within the Cyber Defense and Response organization.

This team sits at the intersection of cybersecurity and fraud threats, and is focused on triaging intelligence, events, and analysis of multiple types of fraud threats, including brand impersonation, social engineering, and third-party fraud.

In this role, you will work closely with teams such as Identity and Access Management, Attack Surface Management, Anti-Fraud, Investigations, and Compliance to support the identification and management of cyber-enabled fraud threats. You will contribute to information sharing efforts with external partners, vendors, and industry groups to help the organization stay informed on emerging fraud trends and threat activity.

Here Is What You Can Expect on a Typical Day

• Analyze telemetry, fraud data, and external intelligence to identify cyber-enabled fraud activity and execute investigations, engaging other teams as needed.
• Support the maintenance and improvement of playbooks, workflows, and standard operating procedures by updating documentation, identifying gaps or inconsistencies, and ensuring accurate tracking of steps used during investigations and response activities.
• Analyze and synthesize intelligence from internal telemetry, fraud data, and external sources to identify new or evolving fraud campaigns, and handle events, incidents, and response.
• Track and assess fraud threat actors, clusters, and campaigns, including their techniques, infrastructure, automation, and monetization paths, and maintain campaign-level intelligence over time.
• Translate intelligence findings into actionable outputs that inform detection engineering priorities, response playbooks, escalation criteria, and fraud strategy decisions.
• Serve as a liaison to external partners, including peer institutions, industry working groups, financial services associations, and law enforcement, to exchange intelligence and stay aligned on emerging fraud threats.

The Skills & Expertise You Bring

• More than 3 years of experience across related fields such as fraud risk, cybercrime, and/or threat intelligence, with demonstrated expertise in identifying and mitigating cyber-enabled fraud within customer facing and digital ecosystems.
• Experience working in financial services, insurance, or other highly regulated industries.
• Strong analytical skills with the ability to identify patterns, trends, and indicators of fraud across large or complex datasets.
• Expert knowledge of fraud detection tools, alerting systems, and case management platforms.
• Familiarity with data visualization and reporting tools to communicate trends, campaign activity, and risk insights.
• Strong written and verbal communication skills, with the ability to:
• Produce clear intelligence assessments
• Brief cross-functional teams
• Present insights to senior leaders
• Detail-oriented with strong intellectual curiosity and commitment to high analytic standards.

Preferred Qualifications

• Experience with Security Information and Event Management (SIEM) platforms.
• GIAC certifications (GCTI, GOSI).
• Professional certifications such as CFE or similar.
• Familiarity with SIEM platforms and security telemetry, with the ability to:
• Understand available log sources and data quality
• Translate fraud intelligence into detection requirements
• Experience using SQL, Python, or similar tools to support analysis, link analysis, or investigative workflows is preferred.
• Experience working with or alongside fraud analytics, cyber threat intelligence, or financial crime teams.

You’ll Love Working Here Because You Can

Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we’ll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You’ll be surprised by what this rock-solid organization has in store for you.

#LI-Hybrid

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $96,200.00 to $158,800.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level. 

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

• 401(k) plan with company match (up to 4%). 

• Company-funded pension plan. 

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. 

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.