Program Manager (Part-time)

The Harvard Mediation Program (HMP) is a student-run practice organization and clinical program under the umbrella of the Harvard Negotiation and Mediation Clinical Program. HMP is devoted to the training of HLS students and community members and the provision of mediation services to the community. 

The Program Manager works collaboratively and closely with the Student Board of Directors, encouraging students to assume responsibility and gain significant leadership experience. Advising and counseling students interested in HMP and those who are already participating in it.  

Reporting to the Assistant Director of the Harvard Negotiation and Mediation Clinical Program (HNMCP), the program manager also works collaboratively and closely with all HMP staff. This position has supervisory responsibility for the Case Coordinator and Program Assistant. 

As the Program Manager you will:  

• Oversee Harvard Purchasing Card, student and staff reimbursements, budget preparation and management; collection of basic training fees; and grant income. 
• Manage approvals for program to conduct court-connected mediations in Massachusetts – including application of HMP’s re-approval as an ADR program of the Trial Court of MA  
• Prepare and submit statistical reports to MA Trial Court and internal stakeholders 
• Develop and manage the master court schedule each semester – including negotiations with sister organizations to divide court sessions equitably and oversight of mediator sign-ups. 
• Oversee HMP document access, storage and retention systems – including management of Microsoft TEAMS channels, management of document archives, and website updates. 
• Participate in weekly student board meetings and student leadership meetings w/ Co-Presidents to collaborate, offer guidance, trouble-shoot, etc; collaborate with individual board members in support of their roles; 
• Support basic training weekends each semester, including substantive (i.e., coaching role-plays, participating in selecting/supporting training corps members) and administrative needs (i.e., reserve rooms, vet coaches for role-plays, coordinate catering, etc.); 
• Interview and oversee volunteer agreements for community members; 
• Organize and run monthly mentor meetings during the academic year. 
• When serving as a mediator, the Program Manager should be prepared to:
  • Introduce mediation to litigants; 
  • Co-mediate (with HMP members and newly trained members); 
  • Observe mediations; 
  • Lead mediation debriefs with mediators/and other HMP observers following each mediation session;
  • Communicate with court personnel on topics including court security, case referrals, court forms, etc.
  • Exercise sound judgment regarding issues that arise in court (e.g., appropriateness of a case referral). 

Qualifications

Basic Qualifications

• Bachelor’s degree 
• Three plus years of related administrative and program coordination experience. 
• Mediator meeting the requirements of Mass. Supreme Judicial Court’s Uniform Rules on Dispute Resolution and associate guidelines and in compliance with the training requirement of Mass. Gen. Law ch. 233, sec. 23C. 

Additional Qualifications and Skills

We are looking for people with: 

• Supervisory experience 
• Experience with Microsoft Outlook and Microsoft Teams, Microsoft Suite (Word, Excel, PowerPoint), Zoom, Adobe Acrobat, SFTP interface  
• Strong verbal and written communication and organizational skills; attention to detail 
• Experience with budgeting 
• Demonstrated ability to build and maintain relationships with a variety of partners 

Additional Information

Standard Hours/Schedule: 28 hours per week; Part-time, M-F.

Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position

Pre-Employment Screening: Identity, Education

Other Information:

This is a part-time position, 80% FTE equivalent to 28hrs per week and eligible for full Harvard benefits. 

All offers are made by HLS Human Resources.

Work Format Details

This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 056. Please visit  Harvard's Salary Ranges  to view the corresponding salary range and related information. 

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page. 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.