3 customer service supervisor jobs found in Cambridge

The Campus Services Finance & Administration Department (CSFA) provides accounting, financial analysis, budgeting and planning, taxes and financial administrative support services to the Campus Services business units and the customers they serve.  The organization is comprised of two main functions: Controller’s Office (Accounting Operations) and Financial Planning and Analysis. As a vital member of the CSFA team, the Senior Accounting & Systems Specialist reports to the Operational Accounting & Systems Manager and contributes significantly to the execution of financial and accounting operations within the CS Operating Unit. This role is primarily responsible for supporting accounting functions, implementing efficient processes leveraging technology and automation, and maintaining robust internal control. The Senior Accounting & Systems Specialist collaborates with a team of professionals, handling day-to-day responsibilities such as Campus Services operational...

Job Summary: The Office of Physical Resources & Planning (OPRP) provides complete and integrated planning and design services, construction management, and building renewal, maintenance, and operations management to maintain the physical resources of the FAS campus, FAS facilities portfolio includes 250+buildings, approximately 10M sq. ft. Manage complex invoice processing system including, preparing, and processing invoices from OPRP staff including area managers, building managers, capital project managers, planners, and administrative coordinators through an internal payment system. Process invoices for credit card and purchase orders, processed through separate systems.   Job-Specific Responsibilities: Process high-volume invoices using various University/Department AP systems accurately and efficiently, ensuring compliance with university policies and procedures. Review invoices for accuracy, completeness, and proper authorization. Process payments to...

The Associate Director, Payroll Operations and Shared Services reports to the Director of Tax, Payroll, and Policy and leads central payroll processing, payroll operations compliance, and consistent payroll service delivery across central and shared services environments. The role serves as the University’s senior payroll operations and compliance subject matter expert, supporting accurate, timely, controlled, and policy-compliant payroll across schools and units.  This position manages the central payroll processing and customer service teams and establishes the standards, controls, escalation paths, training, and performance measures needed to support consistent payroll service delivery across central and emerging shared services environments. As the shared services model evolves, the role is expected to assume expanded direct management and/or functional oversight responsibilities for payroll shared services.  The role partners with Human Resources, school and unit finance...