8 customer service jobs found

The Associate Director, Payroll Operations and Shared Services reports to the Director of Tax, Payroll, and Policy and leads central payroll processing, payroll operations compliance, and consistent payroll service delivery across central and shared services environments. The role serves as the University’s senior payroll operations and compliance subject matter expert, supporting accurate, timely, controlled, and policy-compliant payroll across schools and units.  This position manages the central payroll processing and customer service teams and establishes the standards, controls, escalation paths, training, and performance measures needed to support consistent payroll service delivery across central and emerging shared services environments. As the shared services model evolves, the role is expected to assume expanded direct management and/or functional oversight responsibilities for payroll shared services.  The role partners with Human Resources, school and unit finance...

Reporting to the Director of Research Finance, this full-time position in the Office for Sponsored Programs (OSP) is responsible for the cash management and post-award operations within Research Finance.  Cash responsibilities include drawdowns and reporting for Federal letters of credit, processing sponsored payments, and accounts receivable collections.  The team operates in a high-speed, high-volume environment, and is responsible for ensuring data integrity in the sponsored system of record, including, but not limited to, the review of all sponsored agreements, scheduling deliverables, and processing monthly deliverables.    This role, in collaboration with the other Research Finance Managers and the Director, is responsible for maintaining and developing processes, procedures, and internal controls to ensure compliance with sponsor financial requirements and Harvard policy. The Manager must have the ability to multitask and prioritize critical tasks easily, the ability to...

Job Summary: Reporting to the Executive Dean, the Associate Dean for Finance and Chief Financial Officer (CFO) is a key member of the Radcliffe Institute’s senior leadership team. The CFO provides vision and direction for the Institute’s overall financial strategy, safeguards its long-term financial sustainability, and advances efficient, effective financial operations in support of Radcliffe’s mission and strategic goals. The Associate Dean for Finance/CFO serves as a principal advisor on strategic planning, long-range financial planning, fundraising, and risk management, and represents the Institute on University-wide committees and working groups. The CFO is accountable for delivering high-quality financial services; producing accurate, timely financial reporting; and ensuring compliance with University policies, internal controls, and applicable laws and regulations, while upholding the highest standards of accuracy, responsiveness, efficiency, and professionalism. As a...

Harvard's Financial Administration Department (FAD) is responsible for the stewardship of the University’s finances, including related business processes and technology in support of the teaching and research mission of the University. The Office for Sponsored Programs (OSP) manages a diverse portfolio of federal, foundation, international, and industry sponsors; we provide lifecycle sponsored programs support and partner with schools, departments, and centers across the University to facilitate proposal submission, award acceptance and administration, and all sponsored financial reporting and invoicing throughout the life of the award.  The Compliance Specialist supports audit, compliance, and financial oversight activities within OSP, with a primary focus on sponsored research administration. Reporting to the Director, Cost Analysis and Compliance, this position is responsible for coordinating and supporting sponsored audits and third-party reviews, including the Annual Single...

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development.  Our approach includes clear in-office expectations, while...

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development.  Our approach includes clear in-office expectations, while...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...