Full time
Beth Israel Lahey Health
United States
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the general supervision of the Practice Manager or Coordinator and in collaboration with the providers, works collaboratively to perform a wide variety of tasks associated with checking in and out of patients, registering patients and scheduling appointments. This administrative role will have a direct impact on patient satisfaction by providing empathetic and efficient interaction with patients and families, and serve as a resource to other front desk colleagues. Job Description: Essential Duties & Responsibilities including but not limited to: ▪ Answers telephone calls promptly while identifying themself and the practice. Takes clear messages, determines call backs for clinicians and other office staff. ▪ Registers all new and established patients upon arrival. Verif ies patient information such as demographics, collects co-payments and updates...