Full time
Beth Israel Lahey Health
USA
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the general supervision of the Practice Manager or Coordinator and in collaboration with the providers, works collaboratively to perform a wide variety of tasks associated with checking in and out of patients, registering patients and scheduling appointments. This administrative role will have a direct impact on patient satisfaction by providing empathetic and ef f icient interaction with patients and families, and serve as a resource to other f ront desk colleagues. Job Description: Answers telephone calls promptly while identifying themselves and the practice. Takes clear messages, determines call backs for clinicians and other of f ice staff . ▪ Registers all new and established patients upon arrival. Verifies patient information such as demographics, collects co-payments and updates all required information where needed. Collects outstanding...