13 customer experience coor jobs found

Harvard Allston Land Company (HALC) i s a subsidiary of the University and oversees the planning and development for the University’s Enterprise Research Campus (ERC) in Allston.  Initial focus is to develop 14 acres of the ERC, which includes new infrastructure, streets, open space, mixed-use development of office and lab space, residential units, a hotel and conference center.  The Administrative Coordinator reports to the Director of Finance and Operations for HALC.  As a member of the HALC team the Administrative Coordinator provides a wide range of complex administrative support duties for HALC. Serves as the principal administrative contact for internal and external constituencies and provides a high level of customer service in all aspects of work. The Administrative Coordinator serves as principal coordinator for a variety of activities/processes associated with HALC’s provision of service and/or activities. Provides, organizes, manages, and implements administrative and...

Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist II uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist II may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide...

Reporting to the Director of the Center for Wellness, the Staff Assistant I/Receptionist provides receptionist duties to a busy massage and acupuncture center with courtesy and professionalism. Receives and greets all visitors, provides reception and client service on a walk-in, phone-in, or e-mail basis. Schedules appointments for clients according to established guidelines. May perform other administrative duties such as filing, data entry, and general correspondence as required. Job-Specific Responsibilities: Greets visitors in a courteous and professional manner. Provides reception and client service on a walk-in, phone in, or email basis. Schedules appointments for clients according to established guidelines. Receives payment by check, credit card, payroll deduction, or term bill from client at the time of appointment booking. Successfully handles routine clerical functions. Answers phone in a timely and courteous manner. Demonstrates flexibility when unexpected...

We are actively hiring for multiple Faculty Administrative Assistant roles under this posting. Apply today!  Why Join Us? Impact-driven role, supporting faculty who are educating leaders who make a difference in the world Hybrid, 3 days per week onsite role on our Boston based campus $31.86 - $34.61 per hour (commensurate with experience), 35 hours per week, overtime eligible role Rich benefits options including, medical, dental, and vision insurance as well as tuition reimbursement Robust paid time off: 3 weeks of vacation,12 sick days per year, 3 personal days, plus 12.5 paid holidays 5% annual employer contribution to 403b retirement account Save on commuting: Harvard covers 60% of the cost for MBTA monthly bus, subway, commuter rail, and commuter boat passes  What You Will Do: As the professors’ administrative assistant, this role provides valuable tactical and administrative help to our faculty in support of Harvard Business School's (HBS) mission to...

This position will start in October 2026. Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable...

Under minimal supervision, the Senior Administrative Specialist provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Senior Administrative Specialist uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Senior Administrative Specialist may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide...

Executive Administrator Are you a highly organized and detail-oriented professional looking to make a meaningful impact in a dynamic corporate environment? Washington Trust is seeking an experienced, highly organized, proactive and solutions-driven Executive Assistant to provide dedicated support to the Chief Executive Officer and Chief Operating Officer. This position requires more than outstanding administrative skills. The successful candidate will be a trusted partner who anticipates needs, manages competing priorities with discretion and sound judgment, and serves as a key point of coordination across the organization. The Executive Assistant will be responsible for managing complex calendars, communications, travel, meetings, and executive priorities while also supporting strategic projects, leadership initiatives, and special assignments. The ideal candidate is comfortable working behind the scenes to keep executives focused on the highest-value...

Job Summary: The Staff Assistant, Public Affairs provides administrative and project support for the leadership of Harvard Public Affairs and Communications’ (HPAC) Public Affairs team. This team is responsible for external relations covering state and local government and community relations as well as community programs. The Staff Assistant is responsible for ensuring smooth operations of the department through the coordination of complex calendars and travel arrangements for leaders on the Public Affairs team. Daily responsibilities include quickly and efficiently supporting scheduling requests, supporting the execution of both small- and large-scale events in Cambridge and Boston, helping to triage requests and correspondence arriving via phone, mail and through shared email inboxes, and managing contacts and mailing lists in a database of stakeholders. Showing significant independent judgment in identifying and resolving potential scheduling conflicts, the Staff Assistant...

Site: Wentworth-Douglass Hospital   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   Job Summary We're seeking a flexible and team-oriented per-diem Clinic/Practice Assistant to join our front desk team picking up shifts primarily in our Endocrinology practice at 10 Members Way in Dover, NH. There are opportunities to support Thoracic Surgery and other specialty practices throughout the Dover, NH location as staffing needs arise. This role provides essential coverage for call-outs, vacations, leaves, and vacancies during practice hours, Monday...

The Department of Immunology seeks to fill a Staff Assistant III, Lab Operation position to help support the business office in the department and to support a Principal Investigators lab. Will perform a variety of complex administrative/support duties to coordinate the activities and procedures of the Immunology Business Office and faculty lab support. Will assist the Principal Investigator (PI) in administrative tasks to support the daily running of a laboratory for 20+ researchers. The responsibilities of this position are highly variable depending on the needs of the PI and the Business Office, it will include; assisting in the submission of grants proposals and progress reports; assist with lab protocol renewals and amendments (IACUC and COMS); coordination of travel/ meeting commitments; assist in the drafting of out-going correspondence; serving as administrative liaison with other Harvard departments; maintenance of the PI’s lab website and curriculum vitae (CV); assist...

Job-Specific Responsibilities: Reporting to the Deputy Provost and Chief of Staff, the Senior Executive Assistant to the Provost of Harvard University is a key member of the Provost’s support team. In partnership with the Chief of Staff, the Senior Executive Assistant ensures that the Provost’s administrative needs are met. Responsibilities include, but are not limited to: Provide high-level support and perform complex administrative duties with the highest degree of judgment, confidentiality, and timeliness. Develop and maintain systems and processes for managing the Provost’s administrative needs. Exercise significant independent judgment in managing the Provost’s complex calendar including reviewing and researching requests for the Provost’s time and recommending alternatives as needed. Respond quickly and efficiently to scheduling requests and changes. Work collaboratively with colleagues across the University and outside the University to identify and resolve...

Reporting to the Practice Manager, the HUGHP Behavioral Health staff assistant is responsible for the workflow at the front desk, serves as the primary contact with patients, and provides administrative support to the BH providers. Duties include greeting and assisting patients in the clinic, answering the clinic’s telephones, scheduling and confirming clinical appointments, routing messages to providers, processing incoming and outgoing clinical correspondence, maintaining files, processing and tracking  referrals, managing patient flow, collecting co-payments, serving as a liaison to the billing department, maintaining wait lists, assigning triage, processing insurance prior authorizations for medications, and problem-solving IT issues for clinical staff.  As a collaborative team member, the Staff Assistant II facilitates access to health care and continuously strives to improve services provided, providing excellent customer service.  Performs other related duties as needed....

Site: Wentworth-Douglass Hospital   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   Job Summary This Mass General Brigham practice on 15 Rollinsford Road in Dover, NH, provides Primary Care services. Our primary care physicians specialize in Family Medicine, treating patients of all ages. We are a certified primary care medical home. We are seeking a part-time (32-hour/week) Clinic/Practice Assistant to join our team onsite four days per week, with a schedule of 8:30 a.m. to 5:00 p.m. This front desk role is an excellent opportunity for...