12 customer experience coordinator jobs found

About the Role: Grade Level (for internal use): 09 Office Coordinator – New York City Location: New York, New York   About S&P Global Mobility S&P Global has recently  announced  the intent to separate our Mobility Segment into a standalone public company.  For more information, visit www.spglobal.com/mobility . Position Overview The Office Coordinator serves as the primary on-site support for daily workplace operations at Mobility Global’s New York City office in Times Square. This role is responsible for helping ensure the office operates smoothly, professionally, and in alignment with company standards. This position acts as the first point of contact for employees, visitors, and vendors, while supporting workplace operations, facilities coordination, and day-to-day office needs in a fast-paced corporate environment. Core Responsibilities Front Desk & Workplace Support Serve as the primary front desk contact for employees, visitors,...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the general supervision of the Practice Manager or Coordinator and in collaboration with the providers, works collaboratively to perform a wide variety of tasks associated with checking in and out of patients, registering patients and scheduling appointments. This administrative role will have a direct impact on patient satisfaction by providing empathetic and ef f icient interaction with patients and families, and serve as a resource to other f ront desk colleagues. Job Description: Answers telephone calls promptly while identifying themselves and the practice. Takes clear messages, determines call backs for clinicians and other of f ice staff . ▪ Registers all new and established patients upon arrival. Verifies patient information such as demographics, collects co-payments and updates all required information where needed. Collects outstanding...

Harvard Allston Land Company  (HALC) is a subsidiary of the University and is currently overseeing the planning and development for the University’s Enterprise Research Campus (ERC) in Allston. The vision for the ERC is to become a center for innovation, collaboration, and entrepreneurship, bringing together partners from across Greater Boston and beyond. The initial focus is to develop 14 acres of the ERC, which will include new infrastructure, streets, open space, mixed-use development of office and lab space, residential units, and a hotel and conference center. This initial phase is being undertaken with a private developer partner under long-term ground leases. There is additional development potential on land outside the 14 acres, currently part of a planning study led by the Boston Planning and Development Agency (BPDA).  The Executive Assistant reports to the Director of Finance and Operations for HALC.  As a member of the HALC team, the Executive Assistant provides a...

We are actively hiring for multiple Faculty Administrative Assistant roles under this posting. Apply today!  Why Join Us? Impact-driven role, supporting faculty who are educating leaders who make a difference in the world Hybrid, 3 days per week onsite role on our Boston based campus $31.86 - $34.61 per hour (commensurate with experience), 35 hours per week, overtime eligible role Rich benefits options including, medical, dental, and vision insurance as well as tuition reimbursement Robust paid time off: 3 weeks of vacation,12 sick days per year, 3 personal days, plus 12.5 paid holidays 5% annual employer contribution to 403b retirement account Save on commuting: Harvard covers 60% of the cost for MBTA monthly bus, subway, commuter rail, and commuter boat passes  What You Will Do: As the professors’ administrative assistant, this role provides valuable tactical and administrative help to our faculty in support of Harvard Business School's (HBS) mission to...

Job Ref:JR-2963 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$50,070.00 - $60,730.00 per year Overview Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader...

Kickstart your career at NBCUniversal with a high-impact role that keeps the business moving! As a Digital Billing Specialist, you'll be responsible for providing seamless invoicing support and billing reporting for NBCUniversal’s digital properties. You will coordinate the invoice process & status management in alignment with our clients’ expectations, making sure brands get the visibility they deserve! In this role, you’ll be collaborating with Sales, Strategic Planning, Ad Operations, and the Finance Billing teams, all while gaining invaluable industry experience in digital media! Work with account executives, digital planners & campaign managers to understand client billing requirements and to provide actualized flight delivery, ensuring each campaign runs smoothly Manage billing dashboards for multiple campaigns, keeping internal teams aligned on status Handle custom reporting requests Partner with campaign managers and the finance billing team to ensure...

SUMMARY: The ReBuild Initiative at the Harvard University Graduate School of Design (GSD) aims to develop a new model for urban planning and design focused on transforming the built environment with a concentration on design excellence, sustainability, and quality of life for all. ReBuild is an initiative launched by Dean Sarah Whiting and chaired by Maurice Cox, Emma Bloomberg Professor in Residence of Urban Planning and Design. It will accomplish its goal through multi-disciplinary research, engagement with practice, development of new curricular materials, and executive education training for city leaders in partnership with the Bloomberg Center for Cities. Reporting to the Program Director of the ReBuild Initiative, the Executive Assistant is responsible for providing a wide range of high-level administrative support with accuracy, discretion, and good judgement. Building from previous administrative experience, the role will balance administrative management, program...

About the Role: Grade Level (for internal use): 06 The Role: Location: New York (Hybrid) The Impact: At S&P Global, the Executive Assistant will support the Head of People Operational Excellence and Corporate Functions People Partners. This role is a critical member of the team, setting a high bar and role-modeling our core values of Discovery Partnership, and Integrity.  You will interact with global internal and external stakeholders demonstrating a world view and setting the highest bar of professionalism. What’s in it for you:  You will be a critical, day-to-day partner to the Head of Head of People Operational Excellence and Corporate Functions People Partners.  You will contribute to the success of the People Experience team by optimizing each day, by providing personalized and timely administrative support.  Through this role you will have exposure to global business leaders, continued growth, and development opportunities, and will be joining a...

BAIN CAPITAL OVERVIEW With approximately $215 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,985+ employees in 23 offices on four continents.  We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and...

About the Role: Grade Level (for internal use): 09 The Role: Executive Assistant to the Global Head of Financial Services, Corporates & Ecosystem Coverage   The Team: The Chief Client Office (CCO) proactively engages customers, industry groups, and key stakeholders to create measurable value for S&P Global and a better customer experience. Within the CCO organization, the Client Coverage team accelerates growth through strategic engagement and partnership with key accounts. The team drives cross-functional collaboration and alignment to deliver holistic solutions, drive long-term revenue growth, and maximize customer success.   What’s in it for you: You will: Act as a liaison between the team and the areas which the team supports across the enterprise to execute all required administrative and operational needs to maximize business workflows. Maintain best practices and industry standards to provide a leaner, consistent and...

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our...

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our...