Full time
KeyBank
Brooklyn, OH
Location: 4910 Tiedeman Road, Brooklyn Ohio Class Start Date: May 18th Training Schedule: Monday thru Friday – 8 am EST to 5pm EST Shift schedules after training : Must be available to work Monday – Friday. Full time shifts may range between 9 am EST to 9 pm EST This role requires on-site training for five months. Once all training, coaching, and development requirements are successfully completed, the role will be designated as fully remote. Job Summary We are seeking a client-focused, curious Inbound Customer Service Specialist to support our business clients across a range of products, services, and online banking platforms with technical navigation. This role is key to delivering meaningful, solution-oriented interactions that build trust and long-term relationships for our business clients. Essential Functions Deliver exceptional client experience through inbound calls and chats with professionalism, empathy, and...