Full time
Stryker
Houston, TX, USA
Work Flexibility: Hybrid Schedule: 1st Shift, Monday to Friday 8am - 5pm Overtime based on business needs What You Will Do – As an Account Services Representative, you will be expected to perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service. Provide phone and/or email support for inquiries from sales and healthcare professionals Answer incoming requests through a multichannel system which includes but is not limited to order entry, order status verification and processing return orders Consistently maintain all record-keeping as appropriate and in accordance with Stryker specifications, and follow standardized process to ensure 100% quality for all orders Understand, interpret, and explain detailed information of processes and procedures Participate in continuous improvement activities/projects and assist in any additional team/organizational projects as required Demonstrate flexibility...