2 jobs found in Richmond

Work from Home - Senior Complaints Coordinator - Recoveries Escalations Work from Home Senior Customer Service Coordinator - (Recoveries Escalations) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. 23060 (Richmond, VA) 23320 (Chesapeake, VA) 33634 (Tampa, FL) 89144 (Las Vegas, NV) 75024 (Plano, TX) 19801 (Wilmington, DE)  68521 (Lincoln, NE) 56301 (St. Cloud, MN) The best people listen and then say, “How can I help?”  That’s what we do at Capital One. It’s how we take care of our customers.  It’s how we’re changing banking for good—with compassion and real solutions.  Money can be stressful; getting help shouldn’t be. Our Customer...

Customer Service Representative/Flex Banker (Hybrid)   Customer Service Careers Available at Washington Trust!   Our Customer Solutions Center Employees create an environment of trust and an exceptional experience for our customers.  We’re looking to add to our Call Center team.   If you’re an experienced banking professional, or you have similar work experience with skills that will successfully assist you to grow into this role, this opportunity may be for you.     This position offers a hybrid on-site/remote work schedule   What your responsibilities will be:   ·          Process customer transactions accurately while actively engaging with the customer over the phone ·          Understanding and applying bank policies and procedures ·          Provide a superior banking experience for the customer through a relationship building approach ·          Proactively seek and recommend the best products and...