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Job Description: The Customer Service Representative will work the requested shift and be part of a team in a 24/7/365 Call Center.   The representative may also work with the web-based tools of MasterCard and Visa to effectively monitor possible fraudulent use of Commercial Credit Cards. The CSR will provide friendly customer satisfaction while leveraging problem identification and conflict management skills to resolve client and customer concerns to retain customer loyalty.  Using a case tracking system, the representative will create and resolve customer inquiries and disputes received through phone calls and emails. The representative will have ability to adhere to schedules, policies, procedures, and the ability to work from home including internet access.  Ability to work flexible shifts and overtime, if necessary.  Ability to interact with people through problem solving.  Meets educational requirements; High school diploma or equivalent with 1 year of continuous...