2 jobs found in Andover, MA

Reporting to the Ticket Services Manager, the Assistant Ticket Service Manager is a key member of the Ticket Services team and a primary point of contact for patrons. This role supports high-quality customer service through ticketing operations, data maintenance, staff support, and night-of performance management. Job-Specific Responsibilities: Ticketing /Tessitura Management (40%) With guidance from the Ticket Services Manager, the Assistant Ticket Services Manager will: Ensure the timely processing of all ticketing transactions and maintenance of accurate constituent data in Tessitura. Seek clarity from management when information is incomplete or conflicting, and communicate updates to staff. Create and maintain promotional codes and other maintenance tasks in Tessitura following parameters set by Ticket Services Manager and Marketing.  Administer the theater’s ticket donation program: respond to inquiries, determine eligibility under established guidelines, issue...

Responsible for a comprehensive array of Member Services Representative (MSR) duties: Processes; transactions: deposits, withdrawals, loan payments, etc. stop payments on teller checks, personal checks and ACH. all consumer loan applications/ability to disburse loans/setup loan payments/order coupon payment books. Balances daily teller drawer and cash recyclers. Oversees all aspects of daily branch settlement. Orders/sells cash and balance the vault. Handles basic member issues, complaints and counsels members with specific requests or refers to Senior Member Service Representative or manager as appropriate.  Sells money orders and processes cash advances. Payroll maintenance/schedules payments and transfers/ACH Originations. Opens savings and checking accounts/certificates/IRA accounts, including the processing of IRA transfers and rollovers. Assists; members with domestic and international wire transfers. with the daily balancing of the ATM terminals....