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KeyBank
Full time
 
Customer Service Specialist- Consumer Banking- Amherst, NY
KeyBank NY, USA
Location: 4224 Ridge Lea Road, Amherst New York We're excited to grow our team and are hiring now for a position that begins April 6th 2026. This is your chance to secure your next career move early and enjoy a smooth transition. Apply today to lock in your opportunity and start connecting with us before day one! Location: Must reside in the geographic region of Amherst, NY Training will take place on site at: 4224 Ridge Lea Rd Amherst, NY 14226 Training: Training will take place in office for minimally the first 3 months. Schedule During Training: Monday- Friday from 8:00am-5:00pm ET Schedule After Training: There are various shift available for this role. Weekend Warrior Shifts- working every Saturday and Sunday and 2 days off during the week Saturday Squad Shifts- working every Saturday and 2 days off during the week Additional compensation offered for Weekend Warrior and Saturday Squad All other shifts will require...

Jan 16, 2026
KeyBank
Full time
 
Repo Remarketing & Insurance Specialist
KeyBank NY, USA
Location: 4224 Ridge Lea Road, Amherst New York Training: Onsite for the first 3 weeks; 8:00am-5:30pm Location: Hybrid: In Office Wednesday and Friday’s (Starting 3/1/26 it will be Wednesday and Thursdays in office) Hours: Monday- Friday from 8:00am-4:30pm ABOUT THE JOB (JOB BRIEF): The Lead Specialist is responsible for overseeing the financial and administrative processes when a borrower’s consumer or commercial collateral is deemed a total loss by an insurance provider. This role involves handling both inbound and outbound calls related to total loss secured accounts, while actively managing tasks across the repossession, remarketing, and insurance teams. As an evolving position, it also includes participating in projects, adapting to new procedures, and supporting the development and implementation of updated processes. This position is part of the repo team and could involve supporting other established processes in addition to the projects etc.....

Feb 06, 2026
KeyBank
Full time
 
Real Estate Collections Specialist
KeyBank NY, USA
Location: 4224 Ridge Lea Road, Amherst New York Job Description We are not your average collections team!  At KeyBank, we pride ourselves on being client advisors. Training Hours and Location 100% on-site at our office in Amherst NY.  Monday – Friday between 8:00am and 5:30pm ET Regular Working Hours and Location Hybrid – In-office on Tuesdays & Wednesdays each week Monday – Friday between 8:00am and 9:00pm ET & 1 Saturday per month from 8:00am – 12:00pm ET Shifts available: Mostly Days: Mon-Fri 8am-4:30pm. One late shift a week, 12:30pm-9pm, required. Can choose day from Tuesday, Wednesday or Thursday and can work more than one late shift if desired. Rotating Saturdays 8am-12pm. Essential Job Duties This role primary focus is in the Real Estate Collections and Recovery area and covers a broad range of responsibilities and duties: Identifies and resolves situations where customers cannot maintain a current status on their account...

Jan 28, 2026
KeyBank
Full time
 
Key Private Bank Client Service Associate
KeyBank South Bend, IN, USA
Location: 202 S Michigan Boulevard, South Bend Indiana Job Summary The Client Service Associate (CSA) works in a centralized task queue environment supporting the Key Private Bank (KPB) regional sales teams by ensuring full completion of client transactions, assisting with identification and coordination and product delivery. The Associate consistently meets the needs of our high-net-worth clients by providing efficient service and problem resolution throughout each step of the KPB service and client experience process. Supports the KPB team to grow, expand and retain client relationships as well as provide a differentiated client experience, leading to higher client satisfaction and Net Promoter Scores. Essential Functions Support the Key Private Bank team in the delivery of the sales and client experience process by completing tasks in a centralized work queue, in a timely manner, shared across multiple markets. Service high-net-worth client accounts based on client...

Jan 15, 2026
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