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Work Flexibility: Hybrid Location: Within 2 hours driving distance from Wood Dale, IL or Brookfield, W I Shift : Monday – Friday, 8:30 AM – 5:00 PM CT Work Flexibility : Hybrid (onsite for training, then onsite approx. 1x/month) , overtime based on business needs What You Will Do: As a Customer Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications. Provide phone support for inquiries from sales and healthcare professionals Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships with internal and external customers Provide feedback and suggestions to improve service levels, internal processes and customer support methodology Support Sales Department by providing answers to questions generated by telephone, e-mails and fax; research responses with sales Keep records of customer interactions and...