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9 patient care assistant i jobs found in Boston, MA

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Customer Service Boston, MA patient care assistant i
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Mass General Brigham
Part time
 
Customer Service Representative I, Part Time
Mass General Brigham Somerville, MA, USA
Site: Mass General Brigham Incorporated   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary The team is growing and hiring Remote Customer Service Representatives! The teammates in Patient Billing Solutions (PBS) review and resolve guarantor account balances. Contact with guarantors can be either inbound contacts or outbound contacts that are generated by phone, written correspondence, email or secure Epic in-basket requests. Primary focus includes timely responses to guarantor inquiries generally matching the method that was...

Jan 08, 2026
Mass General Brigham
Customer Service Representative
Mass General Brigham Somerville, MA, USA
Site: Mass General Brigham Health Plan Holding Company, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   Start Date: Monday, February 23, 2026 MGB Health Plan is expanding and hiring multiple Customer Service Reps for February 2026 Benefits start Day 1   Job Summary The Opportunity The Customer Service Professional (CSP) acts as the primary point of contact for our members, providers and other key stakeholders focusing on exceptional customer satisfaction and first call resolution. The CSP’s interact with customers to provide...

Jan 06, 2026
Mass General Brigham
Full time
 
Customer Service Representative I
Mass General Brigham Somerville, MA, USA
Site: Mass General Brigham Incorporated   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary The team is growing and hiring Remote Customer Service Representatives! The teammates in Patient Billing Solutions (PBS) review and resolve guarantor account balances. Contact with guarantors can be either inbound contacts or outbound contacts that are generated by phone, written correspondence, email or secure Epic in-basket requests. Primary focus includes timely responses to guarantor inquiries generally matching the method that was...

Dec 18, 2025
Mass General Brigham
Full time
 
Client Services Representative/MLA2
Mass General Brigham Salem, MA, USA
Site: North Shore Medical Center, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   Monday through Friday 8:30AM - 5:00PM rotating every-fourth-weekend and holiday.   Job Summary -Follows proper telephone etiquette for answering incoming and outgoing telephone calls. -Answers all telephone calls in a timely manner. Identifies self by name and department when answering incoming telephone calls. Does not transfer telephone calls to another person or department without informing recipient of who is calling and the reason for the transfer....

Jan 08, 2026
Mass General Brigham
Full time
 
Senior Telecommunications Operator - On-Site
Mass General Brigham Boston, MA, USA
Site: Mass General Brigham Incorporated   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   Shifts required: Tuesday - Saturday 2:00 PM -10:30 PM EST On-site Location: Brigham and Women's Hospital, 75 Francis Street, Boston, MA   Job Summary The Opportunity Senior Telecommunications Operator, Full Time, On-Site at Brigham and Women's Hospital At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams,...

Dec 10, 2025
Mass General Brigham
Full time
 
Patient Financial Aid Rep
Mass General Brigham Chelsea, MA, USA
Site: The General Hospital Corporation   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   Monday to Friday, from 8:30 AM to 5:00 PM   Job Summary Summary The Patient Financial Services Representative helps make sure all patient information is correct and complete. This includes checking, completing and updating registration details, verifying insurance, and helping patients apply for financial assistance or set up payment plans. The representative works closely with patients, hospital staff, and insurance companies to answer billing questions...

Dec 01, 2025
Mass General Brigham
Full time
 
Patient Service Representative
Mass General Brigham Somerville, MA, USA
Site: The Spaulding Rehabilitation Hospital Corporation   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the individual’s insurance coverage with a customer service-oriented approach. Orient patients to the center and coordinate additional...

Jan 09, 2026
Mass General Brigham
Full time
 
Patient Service Rep - PP1
Mass General Brigham Peabody, MA, USA
Site: Shaughnessy-Kaplan Rehabilitation Hospital, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the individual's insurance coverage with a customer service oriented approach. Orient patients to the center and coordinate additional...

Dec 30, 2025
Mass General Brigham
Full time
 
Patient Service Rep - PP1
Mass General Brigham Salem, MA, USA
Site: Shaughnessy-Kaplan Rehabilitation Hospital, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the individual's insurance coverage with a customer service oriented approach. Orient patients to the center and coordinate additional...

Jan 08, 2026
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