Full time
KeyBank
NY
Location: 4224 Ridge Lea Road, Amherst New York We are not your average collections team! At KeyBank, we pride ourselves on being client advisors. Training Hours and Location 100% on-site at our office in Amherst NY. Monday – Friday between 8:00am and 5:30pm ET Regular Working Hours and Location Hybrid – In-office on Tuesdays & Wednesdays each week Monday – Friday between 8:00am and 9:00pm ET & 1 Saturday per month from 8:00am – 12:00pm ET Shifts available: Mostly Days: Mon-Fri 8am-4:30pm. One late shift a week, 12:30pm-9pm, required. Can choose day from Tuesday, Wednesday or Thursday and can work more than one late shift if desired. Rotating Saturdays 8am-12pm. Essential Job Duties This role primary focus is in the Real Estate Collections and Recovery area and covers a broad range of responsibilities and duties: Identifies and resolves situations where customers cannot maintain a current status on their account by having a thorough and...