2 jobs found in Mansfield, OH

Location: 4910 Tiedeman Road, Brooklyn Ohio Class Start Date: October 5th Training Schedule:   Monday thru Friday – 8 am EST to 5pm EST  Shift schedules after training : Must be available to work Monday – Saturday with every other Saturday required.   Full time shifts may range between 10 am EST to 9 pm EST   This role requires on-site training for four months. Once all training, coaching, and development requirements are successfully completed, the role will be designated as fully remote.  Job Summary   We are seeking a client-focused, curious Inbound Customer Service Specialist to support our business clients across a range of products, services, and online banking platforms with technical navigation.  This role is key to delivering meaningful, solution-oriented interactions that build trust and long-term relationships for our business clients.  Essential Functions   Deliver exceptional client experience through inbound calls and chats with...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF): Within the Service Center of Key Investment Services (KIS), this individual is responsible for assisting the KIS Sales Force in achieving sales goals, customer service, business growth and client retention. This individual would be a primary contact for clients when their licensed representative is unavailable and assist in building customer loyalty and taking responsibility for customer satisfaction. ESSENTIAL JOB FUNCTIONS: Primary job functions would include accepting or assisting with daily activities including heavy trade volume requests from clients and sales force, timely and with a high degree of accuracy. Follow up on all order executions for payment and remittance as required. Accepting and processing of client account maintenance requests from the sales force and clients. Reviewing client requests, accounts and determining appropriate resolution. Recognize and report sales opportunities....