Full time
Stryker
WA, USA
Work Flexibility: Hybrid What you will do - Provide phone support for inquiries from sales and healthcare professionals Engage, interact, and respond in a prompt, accurate, courteous and poised manner in order to encourage positive business relationships Process all work in accordance with relevant working practices and standard operating procedures Provide feedback and suggestions to improve service levels, internal processes and customer support methodology Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment Provide support beyond standard hours as needed if call volume and/or workload require additional time Support Sales Department by providing answers to questions generated by telephone, e-mails and fax. Research responses with sales Additional responsibilities may include, but are not limited to : Keep records of customer interactions and transactions, recording details of inquiries,...