The Pokémon Company International
Bellevue, WA
Get to know The Pokémon Company International
The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.
Learn more online at corporate.pokemon.com and pokemon.com .
Get to know the role
Job Title: Service Delivery Lead
Job Summary: The Service Delivery Lead (SDL) enables delivery of high-quality customer support across all products, supported regions, and languages. Working closely with other Service Delivery team members, Product Support Leads, vendors, and Customer Service leadership, the SDL supports vendor operations, quality assurance programs, service delivery processes, incident management activities, and continuous...