4 retail department supervisor now jobs found

Reporting to the Ticket Services Manager, the Assistant Ticket Service Manager is a key member of the Ticket Services team and a primary point of contact for patrons. This role supports high-quality customer service through ticketing operations, data maintenance, staff support, and night-of performance management. Job-Specific Responsibilities: Ticketing /Tessitura Management (40%) With guidance from the Ticket Services Manager, the Assistant Ticket Services Manager will: Ensure the timely processing of all ticketing transactions and maintenance of accurate constituent data in Tessitura. Seek clarity from management when information is incomplete or conflicting, and communicate updates to staff. Create and maintain promotional codes and other maintenance tasks in Tessitura following parameters set by Ticket Services Manager and Marketing.  Administer the theater’s ticket donation program: respond to inquiries, determine eligibility under established guidelines, issue...

Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures.   Is responsible for achieving entry level departmental service standards and sales goals as set forth by senior management....

This role requires a hybrid schedule in our Wakefield, MA office    Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures.   Is responsible for achieving entry level departmental service...

Please note, this role requires some onsite training in our Wakefield, MA office on a hybrid schedule.  Part- time hours  Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures....