3 jobs found

Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.  Key Duties Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.  Work outdoors in all types of weather conditions while...

Work Flexibility: Hybrid What you will do - Provide phone support for inquiries from sales and healthcare professionals Engage, interact, and respond in a prompt, accurate, courteous and poised manner in order to encourage positive business relationships Process all work in accordance with relevant working practices and standard operating procedures Provide feedback and suggestions to improve service levels, internal processes and customer support methodology Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment Provide support beyond standard hours as needed if call volume and/or workload require additional time Support Sales Department by providing answers to questions generated by telephone, e-mails and fax. Research responses with sales Additional responsibilities may include, but are not limited to : Keep records of customer interactions and transactions, recording details of inquiries,...

Company Alaska Airlines The Team From our call centers or their homes, contact center and reservations agents handle everything from urgent travel plan changes to mileage plan award travel. Our agents are out-of-the-box thinkers who engage each guest interaction with kindness. We want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Customer Care Representative is responsible for resolving tier I guest inquiries, complaints, and requests for assistance at Alaska Airlines and Horizon Air. As a member of the Customer Care team, this individual contributor role delivers superior customer service to our guests by offering accurate information...