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5 retail customer experience supervisor jobs found in Boston

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Finance Boston retail customer experience supervisor
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Eastern Bank
Part time
 
Service Associate - (Ashmont 30 Hours)
Eastern Bank Boston, MA
Starting Rate: $22.00   Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities:  Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable...

Oct 09, 2026
Eastern Bank
Full time
 
Service Associate (South Boston)
Eastern Bank Boston, MA
Starting Rate: $22.00   Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities:  Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable...

Sep 28, 2026
Eastern Bank
Full time
 
Service Associate (Boston - One Federal St)
Eastern Bank Boston, MA
Starting Rate: $22.00   Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities:  Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable...

Sep 15, 2026
Eastern Bank
Full time
 
Financial Planning and Analysis Director
Eastern Bank Boston, MA
Hiring Range: $166,341 - $255,043 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information     The Director of Financial Planning & Analysis (FP&A) is responsible for leading the Bank's financial planning, budgeting, forecasting, profitability reporting, and strategic financial analysis functions. This role serves as a key financial advisor to the CFO & executive leadership, business line executives, providing insight and recommendations to support growth, optimize returns, improve efficiency, and enhance shareholder value. The position reports to the Chief Financial Officer. The Director oversees the Bank's annual budget process, periodic forecasts, long-range financial planning, Funds Transfer Pricing...

Oct 29, 2026
Harvard University
Full time
 
Manager of Financial Planning and Operations
Harvard University Boston, MA
The Manager of Financial Planning and Operations manages the day-to-day financial operations of HMS Graduate Education (OGE) and serves as the primary financial partner for OGE's master's and PhD programs. Reporting to the Director of Financial Operations, the Manager is responsible for annual budget development, ongoing budget administration, financial reporting, reconciliations, transaction review, and operational financial management across OGE. The Manager supervises the Finance Coordinator and oversees transactional financial activities including purchasing, accounts payable, accounts receivable, travel and expense processing, and financial approvals. The position serves as the primary financial contact for program leadership, meeting regularly with academic and administrative leaders to monitor budgets, resolve financial issues, and ensure effective stewardship of program resources. Working closely with the Assistant Director of Sponsored Programs and Associate Director of...

Oct 21, 2026
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