3 customer experience supervisor jobs found in Brooklyn

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary Working within a team environment, responsible for corporate actions processing support for securities held by Key Private Bank clients on our accounting system, Global Plus.  This position manages daily processing flows, analyzes reporting and resolves exceptions in a timely basis.  The Corporate Actions & Income Processing team supports corporate actions, class actions, proxies, dividends, and fixed income functions for Key Private Bank, Institutional Services, and Family Wealth.  This department is expected to ensure a high level of client service while also ensuring that risks to the organization are mitigated.   Other duties may include performing the daily reconciliation of bond maturities/redemptions, completing closed account class action research and supporting income processing.  In addition, this position is responsible for assisting with projects to streamline and improve departmental processes. The...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary   Responsible for servicing assigned Construction portfolio consisting of a variety of products primarily for the Community Development Lending/Income Property Group/Institutional Real Estate Group/Healthcare Real Estate Line of Business. Primary draw functions are for non-owner occupied construction/interim loan servicing. Provide excellent communication with the lending staff and partners supported by the IPG/IRE/HC teams.  Client segment focus is local and regional private developers and some public companies. Independently manage all pre-closing review of construction documents and due diligence applicable to construction and risk management. Responsible for providing superior client service and expertise related to construction administration including draw processing, budgets, construction contractor documents, lien laws with ability to juggle multiple projects and levels of complexity. Strength and experience...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Mortgage Senior Underwriter is responsible for reviewing, analyzing, and approving residential loan applications. This role involves verifying income, assets, credit, and collateral documents, including self-employed personal and business tax returns. The Mortgage Senior Underwriter may handle various types of mortgage lending (agency conventional, portfolio conventional, FHA/VA MI, etc.) and support other underwriters on complex loan submissions. Lending authority includes conventional, government, and jumbo loan programs up to a targeted dollar amount. Excellent phone and communication skills and a commitment to superior customer service are essential. Essential Functions Evaluate the creditworthiness of borrowers and render credit decisions. Ensure loans meet corporate credit policy and comply with ATR and Qualified Mortgage provisions. Ensure compliance with company and Agency/Investor/FHA/VA guidelines....