2 retail customer experience supervisor jobs found in Cambridge

Starting Rate: $22.00   Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities:  Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable...

Job-Specific Responsibilities: Harvard University is implementing an Anaplan budgeting, forecasting, and planning platform. We are seeking a hands-on Technical Lead & Product Owner to own both the technical ecosystem and the product vision for Anaplan across the University—spanning architecture, integrations, security, performance, model design, and roadmap/feature prioritization. This role combines deep financial planning and analysis (FP&A) expertise with product management and consulting skills. You will partner with the Office of Financial Strategy & Planning, school and unit finance teams, IT, and external partners to design, prioritize, and deliver a scalable, intuitive, and well-governed planning platform in a highly decentralized environment. Key Responsibilities Technical Ownership & Architecture Serve as primary technical owner of Harvard’s Anaplan environment (architecture, workspaces, security, performance). Design the end-to-end technical...