9 customer experience coor jobs found in Dallas

About the Role: Grade Level (for internal use): 05 Job Description The Team: You will be an Intern in our S&P Wall Street Office (WSO) operations team. You will be working and supporting our team of analysts who are responsible for data maintenance, support, and analysis of activities for our clients. The position offers exposure to external industry entities such as portfolio managers, custodians, and agent banks. This is a great opportunity to gain extensive client interaction and experience in the syndicated loan market.     Responsibilities and Impact: Assist in processing trade settlements in WSO Admin under the guidance of team members based on client information. Support the team in ensuring timely processing of new borrowings, rollovers, and pay downs. Help with daily activity processing and new deal closings by reviewing source documentation and communications from agent banks. Aid in processing...

Full Time Branch Ambassador - DFW Area The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team exists to enhance...

Part Time Branch Ambassador - DFW Area The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team exists to enhance...

About the Role: Grade Level (for internal use): 09 The Team: The Solutions Operations division is seeking a professional with excellent interpersonal communication, organization, and time management skills to join our Global Special Services Team. S&P’s WSO (Wall Street Office) provides real-time access to our clients portfolio and reporting insights for active asset management and deal administration, trading activities, cash and position level transparency and accurate P&L reporting. Underpinned by our WSO Administrator and WSO Agent product suites, WSO supports complex aspects of alternatives asset management in a scalable solution that increases operational efficiency while reducing risk. Our solutions are available as a hosted software or a fully outsourced managed service. Responsibilities and Impact:   This position requires a flexible individual who is analytical and possesses strong communication skills. The position involves dealing with...

About the Role: Grade Level (for internal use): 05 The Team The Loan Platforms suite within S&P Global Market Intelligence provides an electronic ecosystem that streamlines syndicated loan trading, settlement, and operational workflows across market participants. The ecosystem includes ClearPar, the market-leading solution for syndicated loan trade settlement, and ADFlow, which provides secure administrative details and settlement instructions. The ecosystem also includes messaging services that enable straight-through processing (STP) across the trade lifecycle and integration capabilities that connect client systems with the loan settlement platform. These platforms are used by lenders, agent banks, custodians, trustees, borrowers, and legal professionals to automate loan trade affirmation, confirmation, and settlement processes while reducing operational risk and improving settlement efficiency. The Impact: The Implementation Specialist Intern will support the...

About the Role: Grade Level (for internal use): 08 The Team: As part of the Limited Partner Market Data Services (LP MDS) team, you will play a critical role in ensuring the delivery of superior service to our clients. This client-facing position involves overseeing a range of functions, utilizing consistent processes and tools to proactively monitor service delivery, manage critical incidents, and facilitate effective communication between clients and subject matter experts (SMEs).  The ideal candidate must have a demonstrated desire to assist customers and go above and beyond to meet their needs.  Responsibilities and Impact: Impact: The Client Service Data Associate plays a vital role, overseeing a range of functions to facilitate the delivery of quality data and insights to our limited partner clients. Responsibilities: Collaborate with Limited Partner Market Data Services (LP MDS) clients to tailor our fund/ portfolio monitoring and financial...

About the Role: Grade Level (for internal use): 05 The Team: You will be an Intern in our S&P Wall Street Office (WSO) operations team. You will be working and supporting our team of analysts who are responsible for data maintenance, support, and analysis of activities for our clients. The position offers exposure to external industry entities such as portfolio managers, custodians, and agent banks. This is a great opportunity to gain extensive client interaction and experience in the syndicated loan market.     Responsibilities and Impact: Assist in processing trade settlements in WSO Admin under the guidance of team members based on client information. Support the team in ensuring timely processing of new borrowings, rollovers, and pay downs. Help with daily activity processing and new deal closings by reviewing source documentation and communications from agent banks. Aid in processing interest and commitment fees, and learn to investigate...

Job Classification: Investment Management - Investment Operations A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers!  If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today. At PGIM, You Can! What you will do Our Real Estate Loan Services team is seeking a Commercial Loan Servicing Specialist...

About the Role: Grade Level (for internal use): 09 About the Role: Sr Operations Specialist, Fixed Income Data Management The Team: The role will be part of the Index Management and Production Group (IMPG) at S&P Global. The team is responsible for the production and management of a wide range of indices covering global options, equities, futures, fixed income, commodity, digital assets and economics indices. This specific role will focus on Fixed Income indices, ensuring the integrity and accuracy of the indices through meticulous data management, research and analysis. Responsibilities and Impact: As a Sr. Operations Specialist, you will play a crucial role in maintaining and enhancing the quality of S&P Dow Jones and iBoxx indices. Your expertise in Data Management will be essential in researching a wide range of datasets for Fixed Income securities to then be used for index management and maintenance. Your role is key in maintaining index...