2 customer experience coor jobs found in Plano

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will leverage your deep knowledge of the mortgage industry and TSP landscape to lead strategic initiatives and identify opportunities that strengthen Fannie Mae’s engagement with key technology and service providers across the Single-Family mortgage ecosystem. You will work closely with TSPs and internal product and business partners to align on priorities, share market insights, and support initiatives that advance Fannie Mae’s strategic objectives.   THE IMPACT YOU WILL MAKE The SF Market Engagement - Customer and Partner Management - Lead Associate role will offer you the flexibility to make each...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description The Impact You Will Make As a Lead Associate on the Collateral Strategy & Innovation team , you will help shape the future of Fannie Mae's collateral and valuation capabilities through data, analytics, technology, and artificial intelligence. This role is ideal for someone who combines strong analytical thinking with hands-on technical capability and can translate between business needs, data, and technology. You will contribute to strategic initiatives spanning appraisal and valuation modernization, collateral data and platforms, workflow and process improvement, and the responsible application of AI and automation. As a valued...