5 customer success manager jobs found in Washington

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will lead the development, delivery, and ongoing evolution of innovative products that support Fannie Mae’s Single-Family business. You will provide product leadership and expert guidance throughout the product lifecycle—from identifying customer and business needs through implementation, adoption, measurement, and continuous improvement. THE IMPACT YOU WILL MAKE The Single-Family Market Engagement Product Management — Lead Associate will play a key role in advancing artificial intelligence capabilities for the Single-Family Market Engagement team and other technology products supporting Fannie...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description The Multifamily Risk Underwriter - Advisor role offers the opportunity to independently manage complex multifamily loan transactions from quote and underwriting through credit recommendation while providing expert guidance on risk assessment, forensic underwriting reviews, red flag identification and mitigation, and underwriting best practices. Working collaboratively across the organization and with lenders, you will help ensure sound credit decisions that support Fannie Mae's mission and protect the enterprise. THE IMPACT YOU WILL MAKE The Multifamily Risk Underwriter – Advisor role will offer you flexibility to make each day your...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description We are seeking a highly analytical and business-oriented Senior Associate, Strategic Program Management.   As a valued colleague on our team, you will support the planning, execution, and delivery of enterprise strategic initiatives. This role partners closely with leaders across Finance, Marketing, Product, Operations, and other business functions to translate strategic priorities into actionable plans, monitor program performance, and provide data-driven insights that enable informed decision-making. The ideal candidate combines structured problem-solving, strong analytical skills, and program management capabilities with the ability...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued contributor to our team, you will advise team members on managing communications and/or negotiations between Fannie Mae and clients regarding loans and other investments. In this role, you will review and comment on underwriting and reviewing the issuance of securities to customers. THE IMPACT YOU WILL MAKE The Multifamily Underwriter - Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Advise on potential risks and costs involved with providing services to a customer Analyze the risks and costs of a...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued contributor to our team, you will advise team members on managing communications and/or negotiations between Fannie Mae and clients regarding loans and other investments. In this role, you will review and comment on underwriting and reviewing the issuance of securities to customers. THE IMPACT YOU WILL MAKE The Multifamily Underwriter - Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Advise on potential risks and costs involved with providing services to a customer Analyze the risks and costs of a...