5 customer service jobs found

The incumbent will assist with and in some instances, manage compliance and risk management activities/functions for the Harvard Graduate School of Education.  Job-Specific Responsibilities: Under the direction of the HGSE Research Security Administrator, assists with administration of the emerging research security program for HGSE, collaborating, and connecting across multiple offices and roles to ensure HGSE executes and remains in compliance with Harvard’s Research Security policy and procedures. In support and under the direction of the HGSE Export Control Administrator, coordinates activities of the HGSE Export Controls (EC) program, including co-designing and launching program activities, communicating school-level information about EC, and coordinating or conducting Visual Compliance checks as required for international partners school-wide. Supports faculty and staff in engaging with the HGSE Export Compliance Program as well as international reviews. Aid the HGSE...

The Financial Analyst works independently on key components of the Harvard Real Estate (HRE) business unit and reports to the HRE Financial Manager.  Excellent customer service, responsiveness, patience, organizational and follow-through skills as well as comfort and proficiency navigating new and existing financial systems are essential to this role. General Financial Duties (40%) Reviews transactions for compliance and accuracy. Supports administration of capitalized projects and capital planning. Responds to unit inquiries regarding spending, balances, and budget categories. Serve as a policy resource for assigned units, advises on transaction appropriateness, and makes recommendations about best mechanisms for all transactions.   Provide training on financial models, financial systems, policies & procedures. Month End Close (25%) Review business income statements with financial manager and research & explain unbudgeted expenses or other variances as...

Job Summary: Independently perform complex financial administration including budget development, financial analysis, and consultation. Provide recommendations for the use of financial resources. The Department of Stem Cell and Regenerative Biology (HSCRB) is seeking an Accounting and Business Operations (ABO) Manager to support and lead in critical department financial and business operations. In addition to advanced skills and knowledge of financial and business policies, best practices, and platforms, the ideal ABO Manager will have a strong commitment to service leadership, to team and community building, and to providing best possible customer service. Working with ABO team members, other HSCRB staff, and administrative peers across campus, the ABO Manager is key to achieving department goal of improving human health. The ABO Manger position is an excellent opportunity for someone looking grow their technical and leadership skills, mentor a team to success, and support...

Responsible for the strategic direction of accounting, budgeting and control activities within a school or unit. Enhance the control environment by establishing and monitoring effective processes and systems. The Associate Director of Accounting reports to and backs up the Controller, serving as a key member of the CSFA team. This role leads and coordinates with university partners including but not limited to, Harvard University Housing & Real Estate, the Office of the General Counsel, Office of the Controller, CS Financial Planning & Analysis, Tax office, and Information Technology to address complex accounting issues and align stakeholders. The Associate Director oversees internal controls, tax matters, and compliance with GAAP, University and CS policies, and all relevant regulations, while driving process efficiency through technology and automation. The role requires strong leadership, independent judgment, advanced technical accounting and accounting system skills,...

Job Summary: The Financial Analyst plays a vital role in enabling the Harvard Graduate School of Education (HGSE) to reach thousands of educators annually with the highest-quality professional programs in education (PPE). Reporting to the Director of Finance, the Financial Analyst has primary responsibility for developing, projecting, and reporting on budgets and financial plans, for both the department and its individual programs, representing $15 million revenue. As a key player in PPE, the Financial Analyst partners closely with leaders throughout the organization to analyze financial performance and identify opportunities to enhance PPE’s services. The Financial Analyst is a key advisor to financial and organizational strategy, acting with independent initiative and on the Director of Finance’s behalf as needed. Job-Specific Responsibilities: • Department Reporting and Projections : Closely monitor and analyze department operating results,  prepare monthly reports and...