5 customer experience coordinator jobs found

The Open Banking product team is leading the industry in enabling customers to easily and securely share their data across financial institutions and FinTechs, holistically manage their finances, and seamlessly control these permissions through Chase’s Security Center. As an Associate on the Product Operations team for Open Banking, you will help execute strategic initiatives and support operational alignment across the Open Banking Product organization. You will partner with internal and external stakeholders to monitor product performance, coordinate product planning, support portfolio management, and prepare executive communications. Job responsibilities Track, and refine OKRs, KPIs, and other key business metrics; monitor progress against strategic goals  Coordinate ongoing, quarterly, and annual roadmap planning across the Open Banking portfolio, ensuring alignment with business objectives.  Leverage business intelligence and analytics to inform...

Opportunity: J.P. Morgan Global Alternatives is the alternative investment arm of J.P. Morgan Asset & Wealth Management. With $400 billion in assets under management and 450+ investment professionals, we offer strategies across the alternative investment spectrum, including real estate, private equity and credit, infrastructure, transportation, timber, liquid alternatives and hedge funds. (as of Sept. 2024) A vacancy has arisen for an Investor Relations Associate within the Global Transportation Group. An Investor Relations Associate plays a leading role in supporting the client relations, strategy and portfolio management efforts of the firm’s Global Transportation investment platform. This position will support the business’ investment strategies and work closely with both the investment specialist team and portfolio management teams as it relates to the management and marketing of all fund related activities. Excellent communication (written and verbal),...

Are you customer‑focused, relationship‑driven, and passionate about the innovation economy? Join J.P. Morgan’s Disruptive Commerce & Internet team.  As a Associate Banker on the Disruptive Commerce and Internet team you’ll help grow and retain profitable client relationships with some of the world’s most innovative companies . You’ll collaborate across the firm to bring the full platform to clients while supporting bankers on acquisition and ongoing relationship management  Job responsibilities Support bankers in developing new business and deepening existing relationships by coordinating credit and payments solutions and leading targeted internal discussions to deliver the entire firm to clients  Help build the team’s brand in‑market, positioning the platform as the leading innovation‑economy bank serving the best and most diverse clients  Source and qualify prospects by leveraging referral networks and ecosystem relationships, with a focus on reaching diverse founders...

Embark on a rewarding and challenging career in Process Improvement with our dynamic team in Organizational Effectiveness and Oversight (OEO) where we provide Home Lending with innovative tools to better serve customers, guide employees through change and ensures successful adherence to core functions and regulatory requirements. OEO is the centralized utility responsible for managing business change, resolving escalated customer complaints, developing automated business solutions, executing program management, leading employee readiness, responding to employee feedback, ensuring proper fee treatments, processing vendor invoices and providing oversight and foundational support. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.  As a Process Improvement Associate II- AI Automation Support in AI Operations and...

Job Description The Consumer and Community Banking division at Chase provides a wide range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. Within this division, the Analytics and Business Strategy Execution team leverages data to create competitive advantages and generate critical analytical insights to support strategic initiatives for Collections and Recovery Operations. As a Quantitative Analytics Associate Senior in the Analytics and Business Strategy Execution team, you will play a key role supporting data-driven decisions with direct impact to the financial bottom line collaborating with partners and stakeholders to drive operational excellence. You will leverage data governance, predictive analytics, strategy development, data science and machine learning disciplines to understand and predict customer and industry behavior, set quantifiable goals,...