Full time
JP Morgan Chase
Plano, TX
The Business Analysis & Reporting Specialist is responsible for supporting Global Security Investigations. As a Business Analysis & Reporting Specialist within our team, you will be tasked with reviewing account activity, analyzing and identifying pertinent information, and documenting it thoroughly in a MS Windows application database for further investigation. This role requires strict adherence to banking regulations, policies, and procedures, as well as tight timelines. You will also handle a high volume of incoming telephone calls from account holders, law enforcement, and internal business lines regarding the reporting of suspicious or fraudulent activity. Additionally, you will be responsible for isolating suspicious transactions by date, time, and location, and then retrieving the identified surveillance footage. Job Responsibilities Review account activity, analyzing and identifying information and thoroughly documenting in a MS Windows application...