2 customer support specialist i jobs found

About the Role: Grade Level (for internal use): 09 The Team: S&P Global Market Intelligence’s Loan Platforms suite of products unify workflows and datasets across all syndicated loan market participants. Included in the portfolio are ClearPar for trading and settlement, ADFlow which provides secure, digital administrative details and wire instructions, Messaging to facilitate STP throughout the trade life-cycle, Loan Processor which provides rich integration capabilities, Tax Utility integration to seamlessly navigate tax documentation, and Loan Reconciliation for Agent-Lender agreement of post-trade positions. These applications are used by lenders, agent banks, custodians, trustees, borrowers, legal professionals, and other persona to streamline workflows, reduce risk, and manage their syndicated loan portfolios in a single ecosystem. Responsibilities and Impact: The Product Manager is responsible for working closely across Product, Commercial, Sales,...

About the Role: Grade Level (for internal use): 09 S&P Global Corporate The Role: Client Coverage Associate The Team:  The Chief Client Office Client Coverage group is seeking a motivated and detail-oriented Associate to join the team. The role will entail working closely with our firm's most seasoned client coverage professionals and partnering with surrounding teams, including legal, marketing, and strategy.  This is an excellent opportunity to gain exposure across all of S&P Global’s divisions and an in-depth understanding of the firm's most strategic customers. The day-to-day tasks may vary, but broadly, the role will be supporting a team of Account Managers in their business development and management responsibilities. Responsibilities and Impact: Collaborate with senior team members to prepare presentations, reports, and analyses that support external client interactions and strategic discussions Conduct market research and competitive...