9 retail customer experience coordinator jobs found

About the Role: Grade Level (for internal use): 10 The Team: The US/Canada Index Management team within the Global Index Management & Production Group manages a wide range high-profile indices including US and Canadian equities, dividend and thematic indices. The Impact: The Index Analyst is responsible for maintaining a wide range of indices. The Index Analyst is required to ensure that the indices are managed in accordance with their methodology, perform routine analysis and make presentations to Index Committees on a periodic basis. What’s in it for you: An exciting opportunity to join the leading index provider. As an Index Analyst, you will work on a wide range of indices across global markets and analyze and implement complex index methodology, as well as solve non-routine problems on an on-going basis. As an Index Analyst, you will be responsible for all aspects of an assigned group of indices, make recommendations for index membership and present...

About the Role: Grade Level (for internal use): 11 The Team: We are seeking a highly motivated and experienced Account Manager to join our Sell Side Account Management Team at S&P Global, based in New York. They will be responsible for managing and growing strategic relationships across a portfolio of Canada/east coast sell-side clients, serving as a trusted partner and helping clients maximize the value of S&P Global’s solutions. The ideal candidate brings a strong understanding of capital markets and the sell side landscape, with demonstrated experience managing complex client relationships and engaging senior stakeholders. This individual will take a strategic approach to account management, identifying opportunities to deepen relationships, expand product adoption, and drive long-term commercial growth.   Responsibilities and Impact Own and develop strategic client relationships across a portfolio of East Coast sell side accounts, building...

About the Role: Grade Level (for internal use): 11 The Team: The US Equity Index Product Management team oversees a diverse set of index products, including iconic benchmarks such as the S&P 500 and Dow Jones Industrial Average, in addition to Sector indices, Style indices, and Sustainability indices. As asset class experts, the Product Management team sets strategic priorities to drive revenue growth. This team is integral to the Core Equities product group at S&P DJI, providing client solutions, insights, thought leadership, and driving product strategy and financial health.   The investment industry is amid a tremendous structural shift brought about by technological changes and the shift from active to passive investing. This position sits centre to this evolution.   Responsibilities and Impact: S&P Dow Jones Indices (SPDJI) serves the financial services industry as a leader in providing indices used for investment products and portfolio...

About the Role: Grade Level (for internal use): 12 The Team: The SGA Cyber Defense team is at the forefront of protecting S&P Global's critical assets through advanced threat intelligence and proactive security measures. We operate as a collaborative, high-performing unit that values technical excellence, continuous learning, and innovative approaches to emerging cyber threats. Our team culture emphasizes knowledge sharing, mentorship, and the pursuit of industry-leading security practices.   Responsibilities and Impact: Understanding and analyzing the external cyber threat landscape to aid in informing the organisations defensive model Oversee and direct the collecting and synthesis of cyber threat intelligence and internal incident data to identify patterns of attack and priorize controls enhancements Liase and coordinate with other areas of the organisation to drive strategic direction and improve cross group coordination of workflows whilst identifying new...

About the Role: Grade Level (for internal use): 09 The Team:   Our Technology organization at S&P Global Dow Jones Indices is at the forefront of a transformative period, directly supporting our mission to elevate market confidence through innovative solutions. We are a forward-thinking team that values high-performance culture, collaboration, and   leveraging   cutting-edge   AI capabilities to modernize platforms and delivery. As part of our strategic focus to amplify enterprise capabilities and AI, this team plays a crucial role in embedding value streams and driving operational excellence across the organization.       Responsibilities and Impact:   Design and implement Business Intelligence solutions using Microsoft Power Platforms (Power BI, CoPilot Studio, Power Apps) to create actionable insights for the Technology organization   Develop and deploy AI-enabled workflows and agentic solutions that drive...

About the Role: Grade Level (for internal use): 13 The Role: Director, Government Affairs and Public Policy   The Team: In this role, you will be responsible for managing projects across a broad range of issues. You will report into the Head of Government Affairs and Public Policy for the Americas and will work on a team to manage our strategy and execution for engagement with U.S. policymakers.   You will coordinate closely with the business and product organizations and key cross-functional partners across Commercial and Product Leads, Legal, and Communications teams to design and evaluate responses to policy challenges. In addition, you will help develop our internal and external narrative around key policy challenges and engage key policy stakeholders. The Impact: You have a strong track record in effective communication and relationship management along with excellent analytical and organizational skills. You have a strong policymaker and policy...

About the Role: Grade Level (for internal use): 12 The Team:       Credit Ratings is an integral part of the Global Ratings Services team,  comprising  a diverse group of 1,400 analysts spread across key financial hubs worldwide. We are dedicated to delivering high-quality insights and exceptional client service across all industry sectors.        The Esoteric   ABS team   assigns credit ratings to securities   backed by non-traditional   collateral like   corporate securitizations, data   centres , triple-net lease s , transpor tation   assets ,   De-Fi, etc.   by analysing underlying asset performance, structural protections, cash-flow mechanics, and downside stress scenarios .     Analysts produce opinions that help issuers and investors compare complex instruments, bringing market-relevant perspectives on topics such as performance trends, issuance conditions, and AI’s role in...

About the Role: Grade Level (for internal use): 08 About the Role   Reporting directly to the Global Head of Growth & Enablement, the Executive Assistant plays a pivotal role in enabling leadership effectiveness and operational excellence across a fast-paced, global function. You will serve as a trusted operational partner, strategic communicator, and central coordination point — ensuring priorities, stakeholders, and initiatives move forward with precision and efficiency. This is a high-visibility role offering direct exposure to senior leadership and the opportunity to make a meaningful impact on organizational effectiveness.   What You'll Do   Serve as the primary operational partner to the Global Head of Growth & Enablement, taking full ownership of complex calendar management, travel planning, meeting coordination, and expense processing. Anticipate needs and prepare materials for high-visibility meetings and senior leadership engagements,...

About the Role: Grade Level (for internal use): 10 The Role: Index Manager, Factor Equity Indices The Location: New York, NY The Team: The role will be part of the Index Management and Production Group (“IMPG”) at S&P Global. The team is responsible for the production and management of a wide range of indices covering global options, equities, futures, fixed income, commodity, digital assets and economics indices. This specific role will focus on the management and oversight of Factor Equity indices, ensuring the integrity and accuracy of the indices through thorough research and analysis. The Impact: As an Index Manager, you will play a crucial role in maintaining and enhancing the quality of S&P Dow Jones Indices (“S&P DJI”). Your expertise in these markets will be essential in researching corporate actions, new issuances, and implementing index changes. The candidate will collaborate with internal teams to design and implement methodologies...