4 customer experience coordinator jobs found

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description The SVP of Multifamily (MF) Business Management will join our team at a favorable time in the continued evolution of Fannie Mae’s business. S/he will be responsible for driving new initiatives impacting the operational efficiency of Fannie Mae’s Multifamily business. This individual will bring leading perspectives on driving strategic priorities and will be a skilled change facilitator focused on effectively implementing new solutions, driving adoption, and managing stakeholders.   The role is responsible for Multifamily business service strategy and operations.  These efforts will enable cross-functional synergies and will coordinate...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description Fannie Mae is seeking a strategic marketing and business leader to serve as Director, Single-Family Marketing. Reporting to the Head of Segment Marketing, this role will lead the Single-Family marketing relationship and team, translating business priorities into integrated strategies that strengthen customer engagement, accelerate product and platform adoption, advance enterprise priorities, and deliver measurable outcomes. The Director will partner with the EVP and Head of Single-Family, the Single-Family Leadership Team, product, sales, and servicing leaders, and cross-functional marketing teams spanning demand generation, content,...

About the Role: Grade Level (for internal use): 13 The Role: Director, Government Affairs and Public Policy   The Team: In this role, you will be responsible for managing projects across a broad range of issues. You will report into the Head of Government Affairs and Public Policy for the Americas and will work on a team to manage our strategy and execution for engagement with U.S. policymakers.   You will coordinate closely with the business and product organizations and key cross-functional partners across Commercial and Product Leads, Legal, and Communications teams to design and evaluate responses to policy challenges. In addition, you will help develop our internal and external narrative around key policy challenges and engage key policy stakeholders. The Impact: You have a strong track record in effective communication and relationship management along with excellent analytical and organizational skills. You have a strong policymaker and policy...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description We are seeking a highly analytical and business-oriented Senior Associate, Strategic Program Management.   As a valued colleague on our team, you will support the planning, execution, and delivery of enterprise strategic initiatives. This role partners closely with leaders across Finance, Marketing, Product, Operations, and other business functions to translate strategic priorities into actionable plans, monitor program performance, and provide data-driven insights that enable informed decision-making. The ideal candidate combines structured problem-solving, strong analytical skills, and program management capabilities with the ability...