11 customer experience supervisor jobs found

About the Role: Grade Level (for internal use): 12 Company Name: IHS Global Inc. Job Title: Lead Research Analyst Location: 55 Water Street, New York, NY 10041 (telecommuting permitted anywhere within the United States) Job Duties: IHS Global, Inc. seeks a Lead Research Analyst responsible for the production of commodity market research analysis, including the long-term quarterly Ammonia Outlook report. Present S&P Global Commodity Insights analysis to the industry, including attending conferences and client meetings to discuss market developments and forecasts for the ammonia supply chain. Participate in webinars to present analysis on commodity markets to clients. Create and maintain models and databases used for ammonia intelligence. Build the data and knowledge bank for the complete supply chain of ammonia. Partner with the wider team to contribute to other reports/initiatives: short-term ammonia report, low-carbon short-term report, low-carbon long-term report....

About the Role: Grade Level (for internal use): 12 Company Name: S&P Global Inc. Job Title: Commodity Specialist Location: 55 Water Street, New York, NY 10041 (Hybrid work schedule. On days not in office, telecommuting permitted within normal commuting distance of New York, NY office. 30% domestic travel required to attend client meetings and industry conferences.)   Job Duties: S&P Global Inc. seeks a Commodity Specialist who will Serve as a client-facing subject matter expert to support the development, governance, optimization and communication/explanation of our proprietary price assessments, benchmark methodologies, analytical products and Insight Services utilized by global energy participants. Drive product adoption and value realization to support long-term client retention and revenue growth. Serve as a client liaison, learning about client business needs while helping clients utilize S&P tools. Build trusted relationships with users to understand...

About the Role: Grade Level (for internal use): 13 Director, Corporate Strategy The Role: Director, S&P Global Corporate Strategy The Team: You are part of the larger Strategy, M&A and Investments Team reporting to the Global Head of Corporate Strategy. Specifically, this role focuses on our S&P Global (SPGI) Corporate Strategy supporting a broad range of strategic activities for a business of approximately $14billion in revenue and over 40,000 employees worldwide. Our team partners closely with Finance, enterprise functions and the divisional teams. As part of a larger enterprise team, you will have complementary talent to support your success as you oversee establishing strategic growth priorities, and tracking key business metrics and progress against strategic initiatives. The Impact: The Director, Corporate Strategy is a critical member of the Strategy team and the broader Finance, Strategy, M&A, Corporate Development and Partnerships...

About the Role: Grade Level (for internal use): 10 The Team: The US/Canada Index Management team within the Global Index Management & Production Group manages a wide range high-profile indices including US and Canadian equities, dividend and thematic indices. The Impact: The Index Analyst is responsible for maintaining a wide range of indices. The Index Analyst is required to ensure that the indices are managed in accordance with their methodology, perform routine analysis and make presentations to Index Committees on a periodic basis. What’s in it for you: An exciting opportunity to join the leading index provider. As an Index Analyst, you will work on a wide range of indices across global markets and analyze and implement complex index methodology, as well as solve non-routine problems on an on-going basis. As an Index Analyst, you will be responsible for all aspects of an assigned group of indices, make recommendations for index membership and present...

About the Role: Grade Level (for internal use): 09 About the Role: The Analyst, Security Projects and Technology will support the planning, delivery, and ongoing optimization of physical security technology programs across S&P Global. This role will help translate business and security requirements into practical technology solutions, partnering closely with internal stakeholders, technology teams, and external vendors to strengthen the company’s global security posture. The Team The Global Security and Crisis Management team at S&P Global is dedicated to protecting our people, assets, and information through innovative technology solutions and collaborative partnerships. With team members located around the globe, the department brings together regional expertise, diverse perspectives, and a shared commitment to supporting S&P Global’s worldwide operations. The team values proactive problem-solving, continuous learning, and cross-functional...

About the Role: Grade Level (for internal use): 13 The Role:  Director, Corporate ACV Reporting The Team:  The Business Unit Corporate Controller’s team is responsible for ACV reporting, revenue accounting, and support across the S&P Global income statement. The team values collaboration and the ability to think critically while problem solving. The role reports to the Senior Director, Revenue and Unstructured Expense Accounting, part of the S&P Global Corporate Controllers organization. The Impact:  You will lead ACV metrics globally for S&P Global and responsibility to communicate and explain the ACV story. You will lead an organization of 3-5 individuals who manage the monthly ACV calculation, reporting, and reconciliation against revenue across the S&P Global organization. The ideal candidate has designed and operated an ACV program and has an understanding of ASC 606 revenue accounting rules. The candidate must be comfortable: Telling...

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development.  Our approach includes clear in-office expectations, while...

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development.  Our approach includes clear in-office expectations, while...

About the Role: Grade Level (for internal use): 05 The Impact:    At S&P Global, our values - Discovery, Integrity, and Partnership - shape how we work, how we collaborate, and how we earn trust with our customers and each other. We embrace AI as an enabler, guided by rigorous governance and risk management, to enhance what has always defined us: the intelligence of our people, deep relationships, and trusted insights. By leveraging technology with human expertise, we help our teams navigate complexity and deliver actionable, decision ready intelligence without compromising quality, accountability, or integrity.    What You Stand to Gain & Program Overview:    When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You will be part of a team that produces high-quality fundamental research and ratings based on established criteria. Our analytical practice groups include...

About the Role: Grade Level (for internal use): 09 The Impact:    At S&P Global, our values - Discovery, Integrity, and Partnership - shape how we work, how we collaborate, and how we earn trust with our customers and each other. We embrace AI as an enabler, guided by rigorous governance and risk management, to enhance what has always defined us: the intelligence of our people, deep relationships, and trusted insights. By leveraging technology with human expertise, we help our teams navigate complexity and deliver actionable, decisionready intelligence without compromising quality, accountability, or integrity.    What You Stand to Gain & Program Overview:    S&P Global Ratings is one of the world's leading providers of independent credit risk research and benchmarks. CREDit Program Analysts are part of a team that produces high-quality fundamental research and ratings based on established criteria and are positioned at the center of how investment...

About the Role: Grade Level (for internal use): 12 The Team   The Structured Finance (SF) Methodologies team   is responsible for   a large portfolio of criteria and models spanning the global SF universe, including CMBS, RMBS, CLO, Covered Bonds, Non-Traditional and ABS asset types. The criteria and models that the group develops and   maintains   help analysts produce independent credit ratings that increase S&P Global’s analytical relevance in the market. As a Methodology Model SME, the position is embedded within the SF team and works closely with the Model and Criteria SMEs, who are responsible for developing and maintaining a growing portfolio of cutting-edge quantitative tools and analysis that enable analysts to continually produce high-quality and transparent credit analysis.     The Impact   The Associate Director enhances S&P Global Ratings’ ability to produce high-impact, insightful research and models and supports...