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3 customer experience supervisor jobs found

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Finance customer experience supervisor Rhode Island
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Customer Service  (3) Sales  (1)
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Full time  (1)
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The Washington Trust Company  (2) Eastern Bank  (1)
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East Greenwich  (1) Pawtucket  (1) Westerly  (1)
Eastern Bank
Full time
 
Service Associate I
Eastern Bank East Greenwich, RI
Starting Rate: $22.00   Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities:  Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable...

Jun 23, 2026
TW
Commercial Credit Administration Manager
The Washington Trust Company Westerly, RI
Commercial Credit Administration Manager Washington Trust has an opportunity for an experienced commercial credit administration professional to join our Credit Risk team as a Commercial Credit Administration Manager. This role is responsible for overseeing commercial loan documentation quality control, credit administration functions, operational risk management processes, and staff development within the Credit Risk function. The successful candidate will serve as a key resource for commercial loan documentation, regulatory compliance, operational controls, and risk management matters while supporting the Bank's commitment to strong credit governance and sound risk management practices.   Why Washington Trust At Washington Trust, your work has visible impact; on our customers, our colleagues, and the communities we serve. This role offers the opportunity to contribute to strong credit governance, support effective commercial lending operations, and help lead...

Jul 16, 2026
TW
Flex Banker/Universal Banker
The Washington Trust Company Pawtucket, RI
Branch Flex Banker   Branch Banking Careers Available at Washington Trust! Our branch banking employees create an environment of trust and an exceptional experience for our customers.  We’re looking to add to our team in various branches throughout RI.    If you’re an experienced banking professional, or you have similar work experience with skills that will successfully assist you to grow into this role, this opportunity may be for you.     What your responsibilities will be:   While actively engaging with the customer, process customer transactions accurately Understanding and applying bank policies and procedures Provide a superior banking experience for the customer through a relationship building approach Proactively seek and recommend the best products and services to fit the customer’s needs Contribute to the achievement of sales objectives Accurately and efficiently process and manage customer...

Jun 22, 2026
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