11 customer service jobs found

Branch Flex Banker  Branch Banking Careers Available at Washington Trust!  Our branch banking employees create an environment of trust and an exceptional experience for our customers.  We’re looking to add to our teams at various branch locations throughout Rhode Island.  If you’re an experienced banking professional, or you have similar work experience with skills that will successfully assist you to grow into this role, this opportunity may be for you. What your responsibilities will be: While actively engaging with the customer, process customer transactions accurately Understanding and applying bank policies and procedures Provide a superior banking experience for the customer through a relationship building approach Proactively seek and recommend the best products and services to fit the customer’s needs Contribute to the achievement of sales objectives Accurately and efficiently process and manage customer transactions Understand and navigate...

About Us:  Washington Trust has an opportunity for an experienced Portfolio Manager in our Wealth Management division.    The Portfolio Manager will be responsible for delivering the highest level of customer service for managing investment portfolios to achieve our clients' financial goals. This role involves proactive client contact and relationship management, developing and implementing investment strategies for client portfolios, and contributing to our internal investment committees.  This is a key contributor to our investment and relationship management team, and we are seeking someone with a deep understanding of investment markets and analysis who can effectively communicate with clients of all levels of investment sophistication.    Location: This position may be located in Providence or Westerly, Rhode Island with hybrid possibilities if located in RI, MA, or CT.     Key Responsibilities: Consistently provide proactive, high-impact...

Universal/Flex Banker (Floater)   Branch Banking Careers Available at Washington Trust!   Our branch banking employees create an environment of trust and an exceptional experience for our customers.    This unique position of Branch Flex Banker (Float) requires an individual to have previous banking experience and the ability to adapt to a changing environment.   This position supports a hybrid on-site/remote work schedule based on assignment. Travel is required within our Branch Network, with a home base at the Customer Solutions Center in Richmond, RI. Premium pay will be considered.    What your responsibilities will be:   While actively engaging with the customer, process customer transactions accurately Understanding and applying bank policies and procedures Provide a superior banking experience for the customer through a relationship building approach Proactively seek and recommend the best products and...

Branch Flex Banker  Branch Banking Careers Available at Washington Trust!  Our branch banking employees create an environment of trust and an exceptional experience for our customers.  We’re looking to add to our teams at various branch locations throughout Rhode Island.  If you’re an experienced banking professional, or you have similar work experience with skills that will successfully assist you to grow into this role, this opportunity may be for you. What your responsibilities will be: While actively engaging with the customer, process customer transactions accurately Understanding and applying bank policies and procedures Provide a superior banking experience for the customer through a relationship building approach Proactively seek and recommend the best products and services to fit the customer’s needs Contribute to the achievement of sales objectives Accurately and efficiently process and manage customer transactions Understand and navigate...

Bank Teller We are seeking a customer service-oriented individual to provide friendly, efficient, and informative service to our valued customers. If you’re an experienced banking professional, or you have similar work experience with skills that will successfully assist you to grow into this role, this opportunity may be for you.     Responsibilities:   Perform at a high level of accuracy and efficiency when conducting customer transactions Adhere to all required policies and procedures Provide an excellent customer experience Support the customer experience by identifying customer needs, promoting a complete line of retail banking products and financial solutions  Provide assistance to customers with inquiries and/or problem resolution   Requirements: Possess excellent communication and interpersonal skills Prior cash handling experience preferred Proficient PC skills including MS Office   Prior banking...

Hiring Range: $77,878 - $127,942   The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Responsibilities include, but are not limited to the following:  Portfolio Management, including Financial Reporting and Covenant Tracking Obtaining annual financial information for files from clients  Analyzing financials on existing relationships and preparing update memos  Report regularly on status Team Leader New Loan Requests and Loan Renewals  Analyze new loan requests (cash flow assessment, collateral valuation, spread analysis, guarantor assessment, etc)  Research, compile, and provide market analysis relative to a credit  Assist in preparing/underwriting pre-deals and credit vehicles (both new loans and...

Retail Banking Relationship Sales Officer Washington Trust is seeking an experienced Relationship Sales Officer to support our Retail Banking Team and develop new and existing consumer and business banking relationships within the Rhode Island/Southeastern CT/Southern MA markets. The goal of this position is to support our customers to achieve their financial goals by providing both personal and business banking solutions. This role requires a strong communicator to collaborate with branch staff and business partners utilizing a consultative sales model to understand the clients' holistic business and consumer needs.  Solutions may include deposits, loans, cash management, commercial loans or wealth management and any other applicable banking services.  Additionally, the RSO will network with external COIs and internal partners to prospect opportunities. CRM will be utilized to refer and manage pipeline activity.   PRIMARY RESPONSIBILITIES  Work with...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!...

  We’re seeking a Small Business Risk Manager to join our Risk Management Team based in Westerly, RI. This position is responsible for assessing, monitoring, and mitigating credit and operational risks within a small business lending portfolio.  This role requires strong credit underwriting expertise, advanced data analysis capabilities, and the ability to design risk strategies that support growth while maintaining portfolio quality.  The ideal candidate is highly analytical, detail-oriented, and comfortable working with large datasets, financial statements and risk models. This is a hybrid position with required on-site work in our office in Westerly, RI. Key Responsibilities Credit Risk Management Develop and refine credit policies, scorecards, and underwriting standards to align with portfolio risk appetite. Conduct periodic portfolio reviews to identify early warning indicators, concentrations and emerging risks. Prepare and present...

Washington Trust is seeking a Senior Commercial Loan Workout Relationship Manager to independently manage distressed and non-performing commercial loans with a focus on maximizing recovery and minimizing losses. Responsibilities include handling restructures, forbearance agreements, troubled loan modifications, develop appropriate loan loss reserve analysis, and oversee and direct liquidations (including secured creditor sales and receiverships). In addition, this position will assist the senior members of Credit Risk with commercial loan portfolio management, risk assessments and data analytics. Lastly, responsible for appropriate guaranty programs for loans in Risk, primarily SBA.   Hybrid on-site/remote work schedule available.   PRIMARY RESPONSIBILITIES   Manage all commercial loan workouts Develop appropriate loan loss reserve analysis to ensure accurate financial reporting and risk management Ensure all risk ratings and accrual status is...

Hiring Range: $77,510 - $127,338 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.    This role will cover South Shore/RI Market.  At Eastern Bank, we understand the financial concerns of small businesses. That's why we offer a variety of products and financing solutions designed specifically for business' with sales less than $10MM. Our Business Banking Group is a team of banking professionals who can deliver all the services you need quickly and conveniently. Responsibilities include, but are not limited to the following:  Develop a portfolio of customers, prospects and Centers of Influence (COIs) through networking and other business development efforts.  Sell of bank products to new and...