5 customer service agent jobs found

About the Role: Grade Level (for internal use): 12 The Team:       Credit Ratings is an integral part of the Global Ratings Services team,  comprising  a diverse group of 1,400 analysts spread across key financial hubs worldwide. We are dedicated to delivering high-quality insights and exceptional client service across all industry sectors.        The Esoteric   ABS team   assigns credit ratings to securities   backed by non-traditional   collateral like   corporate securitizations, data   centres , triple-net lease s , transpor tation   assets ,   De-Fi, etc.   by analysing underlying asset performance, structural protections, cash-flow mechanics, and downside stress scenarios .     Analysts produce opinions that help issuers and investors compare complex instruments, bringing market-relevant perspectives on topics such as performance trends, issuance conditions, and AI’s role in...

About the Role: Grade Level (for internal use): 13 The Team:   S&P Global Lending Solutions is the Enterprise Solutions business within S&P Global Market Intelligence that provides software, data, workflow automation, and managed services for the global loan and private credit markets. Its goal is to help lenders, asset managers, agent banks, CLO managers, and borrowers manage the full loan lifecycle more efficiently.    Responsibilities and Impact:    We are seeking an experienced salesperson to join our team and drive the sales of our loan solutions. The ideal candidate will have deep credit markets expertise, paired with a strong background in selling software solutions and services. The successful candidate will be responsible for managing and growing customer relationships with our sleeve of offerings and for proactively identifying and pursuing new business opportunities to ultimately achieve and surpass their quota.  Identify and pursue...

About the Role: Grade Level (for internal use): 14 The Team: This team is essential to the division's data strategy, playing a key role in data transformation and leading efforts to replace legacy technical debt. The team embodies a strong commitment to delivering on business needs and demonstrates exceptional collaboration with both product and business partners. They are known for their collaborative approach, strong technical expertise, and the high energy and dedication they bring to their work. Responsibilities and Impact: Lead and scale a world-class engineering organization of 100+ data engineers, ML engineers, and platform developers, including managing managers and Staff/Principal-level engineers while driving hiring, retention, and talent development strategies Provide strategic technical direction for enterprise-scale lakehouse architecture using tools such as Databricks Data Intelligence Platform (Unity Catalog, Delta Lake, Delta Live Tables, Mosaic AI)...

About the Role: Grade Level (for internal use): 15 The Team  The Private Markets Technology team builds and operates the platforms that support critical workflows across Private Equity and Private Credit.  We are looking for a hands-on technology leader to own the engineering, architecture, delivery, and operational performance of our Private Markets technology platforms, while driving their transformation into modern, AI-native products.  This is a practitioner leadership role, not a traditional technology management or architecture position. The successful candidate will be equally comfortable writing code and prototyping solutions, working directly with engineering teams, shaping technology strategy, and driving complex organizational delivery.  The role requires strong Private Markets domain knowledge, deep engineering expertise, and the ability to challenge existing technology, data models, and operating practices to deliver meaningful transformation....

About the Role: Grade Level (for internal use): 13 The Team: The Security Architecture and Engineering team operates as strategic enablers of digital transformation, partnering across Technology, Business, and Security functions to deliver pragmatic, scalable security solutions. As a globally distributed team working in an Agile environment, we value technical excellence, collaborative problem-solving, and the ability to translate complex security challenges into actionable business outcomes. Our culture emphasizes continuous learning, mentorship, and staying at the forefront of emerging technologies like AI/ML security and Zero Trust architectures. Responsibilities and Impact: Lead enterprise-wide security architecture strategy - Define and govern security architecture across Cloud, AI, Application, Infrastructure, and Data domains, directly shaping the organization's digital transformation and innovation roadmap Drive Zero Trust architecture implementation -...