Full time
Harvard University
Cambridge, MA
Job Summary: Manage team within one or more banking operations (e.g. retail, lending) and/or including branch management. Provide high quality service, develop efficient operations and promote sales of products and services. Manage banking operations, customer relations, sales and services, and as necessary vendor relations. Provide leadership to staff. Direct staff and operational functions of the credit union.
Job-Specific Responsibilities: The Education Lending Manager provides strategic and tactical leadership for the activities of the credit union’s education lending origination and servicing operations, supporting portfolio growth and ensuring efficient, compliant operations, effective risk management and a positive member experience. The manager will lead the development and ongoing management of business relationships with key stakeholders across Harvard University and third-party partners. The Education Lending Manager reports to the Senior Vice President,...