Full time
Harvard University
Cambridge, MA
The Security Control Center Operator is responsible for monitoring and responding to a number of electronic systems. The SCC Operator is at the center of emergency operations for the Harvard Art Museums and a key element in the safety of persons, Art Museums collections, and other assets. The SCC operator must be alert at all times and responsive to requests for assistance from any location. Job-Specific Responsibilities: Monitor the Video Surveillance System and report any technical issues to the manager. Monitors video surveillance of the visiting public in order to avoid damage, either intentional or accidental, to the objects within the collection and on display. Monitor the Electronic Access Control System and Controls and monitors access and egress points of the building. Monitor the Intrusion Detection System and respond as directed to verify alarms and direct proper response. Answer the SCC telephone and log calls as directed. Monitor the Panic/Duress Alarm...