1 contact center specialist jobs found

Job Summary: The Manager, Unit and Faculty Support plays a key role in delivering high-quality administrative and operational support to individual faculty and units. The Manager is responsible for the day-to-day management of a group of Faculty Support Specialist (FSSs) and unit coordinators ensuring the faculty and their administrative support staff are and feel well supported. Reporting to the Associate Director, this position partners closely with Unit Heads, faculty, Human Resources, and administrative colleagues to ensure effective service delivery across assigned units. Job-Specific Responsibilities: Unit & Faculty Support Operations Manage the day-to-day administrative operations of assigned faculty units, ensuring smooth delivery of unit activities and faculty support. Partner with Unit Heads and faculty to understand needs and ensure appropriate administrative support is in place. Advise faculty on effective utilization of support staff, including...