5 service associate jobs found in Boston, MA

The Associate Director, Payroll Operations and Shared Services reports to the Director of Tax, Payroll, and Policy and leads central payroll processing, payroll operations compliance, and consistent payroll service delivery across central and shared services environments. The role serves as the University’s senior payroll operations and compliance subject matter expert, supporting accurate, timely, controlled, and policy-compliant payroll across schools and units.  This position manages the central payroll processing and customer service teams and establishes the standards, controls, escalation paths, training, and performance measures needed to support consistent payroll service delivery across central and emerging shared services environments. As the shared services model evolves, the role is expected to assume expanded direct management and/or functional oversight responsibilities for payroll shared services.  The role partners with Human Resources, school and unit finance...

Job Summary  Reporting to the Director of Talent Acquisition for Harvard Central Administration (CADM), supporting the Campus Operations and Safety client group, the Associate Director of Talent Acquisition provides strategic and operational leadership for the talent acquisition function supporting multiple CADM client groups. This role sets the overall recruiting strategy, oversees a team of Talent Consultants and Coordinators, and is accountable for service quality, consistency, and results across the portfolio.  The Associate Director partners closely with CADM and University leadership on workforce planning, labor market strategy, and employer branding. The role leads executive and other complex searches, manages key relationships and systems, and drives the development of scalable processes and metrics to meet current and future staffing needs. Leads end‑to‑end recruiting strategy for a complex client group, developing tailored, high‑touch sourcing and selection...

Job-Specific Responsibilities: The HR Partner is responsible for comprehensive human resources consulting services for a unit(s) or department(s). Provide leadership in change processes to create a culture of productivity and engagement. This role works closely with managers, and leaders to align people strategies with institutional goals and priorities. This role provides advanced guidance on workforce planning, organizational design, performance coaching, talent planning, and complex employee relations issues.  Strategic Partnership & Workforce Planning  Serve as the primary HR partner to the Division of Arts and Humanities, building strong, consultative relationships with leadership and faculty.  Advises on workforce planning, organizational design, staffing models, and role structures  Translate FAS and departmental strategies into HR priorities and action plans.  Talent Management & Organizational Development  Partner with leaders on...

Job Summary: The Researcher Affairs Specialist administers a portfolio of researcher appointments and serves as a primary resource for faculty, principal investigators, departments, research centers, and researchers throughout the Faculty of Arts and Sciences (FAS). The position is responsible for managing researcher appointments throughout the employee lifecycle, including hiring, onboarding, appointment changes, visa coordination, payroll-related transactions, compliance monitoring, and issue resolution.  Working in partnership with University administrative offices, the Researcher Affairs Specialist ensures researcher personnel actions are processed accurately, efficiently, and in compliance with University policies, collective bargaining agreements, immigration regulations, and applicable federal and state employment laws. The position requires exceptional organizational skills, sound judgment, attention to detail, and a strong customer service orientation while supporting...

Job-Specific Responsibilities: The Senior HR Partner serves as a strategic partner and consultant within Harvard’s Faculty of Arts and Sciences, specifically supporting the undergraduate College. This role works closely with the College’s Dean for Administration and Finance, managers, and leaders within the College to align people strategies with institutional goals and priorities. This role provides advanced guidance on workforce planning, organizational design, performance coaching, talent planning, and complex employee relations issues. Strategic Partnership & Workforce Planning Serve as the primary HR partner for the Harvard College, building strong, consultative relationships with leadership. Advises on workforce planning, organizational design, staffing models, and role structures Translate FAS and departmental strategies into HR priorities and action plans. Talent Management & Organizational Development Partner with leaders on succession planning and...