3 customer service jobs found in Cambridge, MA

The Associate Director, Payroll Operations and Shared Services reports to the Director of Tax, Payroll, and Policy and leads central payroll processing, payroll operations compliance, and consistent payroll service delivery across central and shared services environments. The role serves as the University’s senior payroll operations and compliance subject matter expert, supporting accurate, timely, controlled, and policy-compliant payroll across schools and units.  This position manages the central payroll processing and customer service teams and establishes the standards, controls, escalation paths, training, and performance measures needed to support consistent payroll service delivery across central and emerging shared services environments. As the shared services model evolves, the role is expected to assume expanded direct management and/or functional oversight responsibilities for payroll shared services.  The role partners with Human Resources, school and unit finance...

Job Summary: Are you looking to start or expand your career in Human Resources? Do you thrive in a collaborative, creative, and service-focused team environment?  Harvard Business School’s Human Resources team is seeking a highly organized, detail-oriented HR Assistant to provide administrative, coordination, and program support across a broad range of HR activities.  As a key member of the HR team, you will serve as a welcoming first point of contact for the department while supporting events, communications, learning and development programs, financial and administrative processes, and employee recognition initiatives. This is an excellent opportunity for someone who enjoys working with people, managing multiple priorities, and contributing to a dynamic team. Job-Specific Responsibilities: Front Desk & Office Administration : coordinate HR events, serve as a welcoming and professional front-facing representative of HBS Human Resources in-person and on the phone,...

Job Summary: The overarching mission of the Harvard T.H. Chan School of Public Health (SPH) is to advance the public’s health through learning, discovery, and communication. To pursue this mission, the School produces knowledge through research, reproduces knowledge through higher education, and translates knowledge into evidence that can be communicated to the public, policymakers, and practitioners to advance the health of populations. The Office of Human Resources (HR) at the Harvard T.H. Chan School of Public Health (SPH) is a proactive, strategic partner to the SPH community. We support the School’s mission and strategic priorities by attracting, developing, rewarding, and retaining exceptional talent in an inclusive, high-performing environment.  Job-Specific Responsibilities: Reporting to the Chief Human Resources Officer (CHRO), the Assistant Director of Human Resources / HR Partner serves as a trusted advisor and thought partner to managers, faculty, staff, and...