3 customer service jobs found in Providence, RI

Job Summary: Reporting to the Controller, the Payroll Services Coordinator is responsible for the management of the Harvard Library (HL) biweekly and weekly payroll. Working with the Controller and HL Human Resources, the incumbent serves as a payroll expert at HL.They will also communicate procedure and policy to all HL managers and staff and ensure that payroll documentation and processes comply with University Internal Controls under the Hire-to-Pay Controls matrix issued by the University Controller’s office.  Job-Specific Responsibilities: Acts as primary payroll customer service contact to HL. Serves as payroll expert for library and others on library payroll team. Serves as backup to other payroll team members, including FAS Libraries payroll. Acts as an interface with University Financial Services team (policy, practice, best practices).  Communicates payroll deadlines and deliverables, including special timelines leading up to holidays, etc. Process...

The Senior Human Resources Consultant (SHRC) is a key member of the HR Consulting team within Central Administration at Harvard University. This role will be responsible for comprehensive human resources consulting services for an assigned department(s) within the portfolio and provide leadership in change processes to create a culture of productivity and engagement. Job-Specific Responsibilities: The SHRC provides strategic guidance and advice on all HR related issues, demonstrating a solid understanding of the opportunities and resources available. Essential Functions Consults with and advises managers and employees on policies and procedures relating to employment practices, policy interpretation and application, recruiting, performance management, compensation, union and employee relations, staff development, and organizational development. Partners with managers, employees, HR colleagues, and bargaining unit representatives to address a variety of workplace issues...

Job Summary:  Reporting to the Director, Research Staff Services (RSS), and working collaboratively with the RSS team, the Recruiting Manager, RSS leads recruitment efforts primarily focused on attracting and hiring high-quality researcher talent to support HBS faculty research. As one of two recruiting managers, this role develops and executes recruiting strategies, manages the full hiring lifecycle for researcher positions, and partners closely with faculty to assess research support needs and identify appropriate staffing models. The position also oversees recruitment activities for research administration and research support roles within the Division of Research and Faculty Development (DRFD), collaborating with departmental leadership across 10 departments and applying diverse sourcing approaches, including targeted outreach and centralized resource solutions, to meet evolving organizational needs. Job-Specific Responsibilities: Develops, implements, and manages a...