3 customer service jobs found in Brooklyn

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary We’re seeking a CI/CD Engineer to support the design, implementation, maintenance and lifecycle of the Finance Data Product that enables secure, reliable, and efficient software releases. In this role, you will partner with our Finance, Regulatory Reporting, Treasury and other finance teams alongside our application and platform engineering teams to design and implement modern finance data solutions that scale across the organization and improve the speed and consistency of data delivery. This is a strong fit for someone who enjoys solving complex problems, building better data, reducing friction in the data delivery and pipeline lifecycle, and building standardized solutions that encourage broad adoption. The role offers the chance to influence data pipeline standards, strengthen platform capabilities, and help shape a delivery ecosystem built for speed, quality, and resilience. Essential Functions Pipeline...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 2 days a week. Position Summary KeyBank is seeking a Salesforce Commercial Servicing & Onboarding Tech Lead to provide hands-on technical leadership for Commercial onboarding and servicing delivery squads. This role will own end-to-end technical design, build quality, and solution delivery for Salesforce Service Cloud and Experience Cloud platforms supporting Commercial Banking operations. This is a full-time technical leadership role focused on building durable internal Salesforce domain expertise and reducing dependency on contractor heavy delivery teams. The successful candidate will drive engineering excellence, lead technical discussions independently, set technical direction, and partner closely with business stakeholders, product owners, enterprise architecture, and operations teams. This role offers a path to team leadership as the team and delivery portfolio mature. About...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Copilot Enablement Specialist is responsible for enabling, integrating, and governing agentic AI capabilities across the enterprise. This role partners closely with architecture, security, compliance, and business technology teams to design and enable Microsoft Copilot Studio agents and Azure AI–based solutions that are secure, scalable, and aligned with KeyBank’s governance and risk posture. This role requires continuous awareness of evolving Microsoft 365 Copilot capabilities, including new features, model advancements, and service updates, with the ability to translate these into practical enterprise solutions. Operating as both an owner and senior escalation point, this role focuses on developing the technical foundations—including infrastructure, integration patterns, and policy controls—that allow Copilot and Azure AI services to be adopted safely and effectively across the organization. The position sits at the...